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Minipac, XP: USB Device not recognized

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traig:

--- Quote from: Tiger-Heli on October 15, 2004, 01:48:05 pm ---
Use the advanced search on "device not recognized" and I think it might find something.

--- End quote ---

I did find something... this thread.  :)  That's all I got though.

I did do a search a short time ago for usb 1.1 and 2.0 and found a thread that discusses disabling 2.0. I'll try that in the BIOS and if necessary within the device manager and see if that lets XP understand what the minipac is.

Tiger-Heli:
Found this:

http://www.arcadecontrols.org/yabbse/index.php?board=1;action=display;threadid=23522;start=msg206642#msg206642

At the end, someone was having similar problems and said plugging the device through a USB 2.0 hub fixed it.  I would expect that to make it worse if anything, but anyway . . .

traig:
(This is from an e-mail I sent to Andy earlier, I thought it would serve well here as an update.)

First, I made sure SP1 was installed for XP Pro with the current USB drivers. Then I tried [Andy's] recommendation and unplugged the harnesses from the board before connecting it to the PC, but again it failed to be recognized.

I reconnected the harnesses. I tried using my XP laptop again, and then even grabbed my wife's XP laptop, and both had the same problem as my cabinet system.

I then borrowed a Windows 2000 system and tried that. When I plugged the line in, it said that the USB device could not be installed because there was no "function driver" "specified" for use with the device.

Finally, just for testing purposes, I unplugged the spinner and polarizing key from the board and used the PS2 jumper and a male-male PS2 line to connect it to the PS2 keyboard port, but this failed as well. It simply was never seen by the computer. I even tried using the keyboard on the pass-through port but it never registered with the computer.

I'm not sure what else I can try. The USB settings for the system are not configurable either in the BIOS or in XP, and I ensured that the USB ports themselves work. When the minipac is plugged in, it is not recognized, and then
is listed in the device manager as an unknown device.

traig:
Another update...

I'm pretty much out of options so I went out and got a Belkin 4-port USB hub and tried using that, both with its supplemental power connected and without.

I tested the hub with my camera and when connected, the hub has a green light lit for the port its on. When I connect the minipac, the green light flickers for a few seconds and goes out. That's when XP says the device is not recognized, that it malfunctioned, etc. This happens whether or not the harnesses for the panel devices are connected.

The problem is still there, so unless Andy or someone else has another idea, I have to assume it's the board itself...
 ???

Spaced Invader:
Yep, sounds like a bad board to me too. Unusual but these things do happen. You should send Andy an email listing everything you tried...I suspect he'll send you away happy.

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