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Hosed by Happ on T-Molding
rdagger:
I ordered 50' of 5/8" chrome T-molding from Happ. I just got the package and the bill. They charged me $18.62 for shipping :o
The package weighed 3 pounds and was sent UPS ground from Illinois to California. I checked with UPS and the actual cost is $5.03.
The worst part is that their online system conveniently does not calculate the shipping cost.
SirPeale:
That is odd. Usually they just charge what UPS charges on shipping. I would call them about it. Failing that, contest the charges. That's an obscene amount for shipping.
krick:
Before anyone gets the wrong idea, I'm not defending Happ but while $18+ dollars is VERY high, many people don't consider, boxes, packing materials, tape, and the cost to have a person to pack and mail the item.
Those things amount to tangible costs that must be added to the actual postage costs unless they're already factored into the price of the item.
When I was selling stuff on eBay, some people would give me a hard time when my "shipping" cost didn't equal the exact "postage" cost.
As for how your package could have possibly been $18...
Was the box oversized?
They charge more if the box is really long in one or more dimensions.
Shipped "overnight" or "next day"?
Maybe you had a "shipping method" combo box on the order form highlighted and rolled your mouse wheel, accidentally selecting "next day".
Just some thoughts.
spystyle:
When you order t-molding or marque retainers from Happ you have to call them on the telephone and specifically request USPS shipping.
(it would've cost you $4.50 shipping instead, but no insurance)
(I've done this several times)
Dig it?
Craig
ErikRuud:
This has happened many times before. Usually for marquee retainers.
Measure the box it came in, then check the UPS site for there limits on box sizes.
If the box is oversize, NOT overweight, UPS charges a much higher rate. That is probably what happened.
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