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Aimtrak Not Working in Windows - Andy, Assistance Please!!!
MacGyver:
Sometimes, my Aimtracks do this, use Taskmgr (Ctrl+Alt+Del) to end task all AimTrak.exe's, then unplug the Aimtraks (not just the powered hub they're most likely plugged into). Follow the Guide now. The AimTraks need to be "powered down" to reset and if they're plugged into a powered hub, they will never reset.
shan1784:
They are plugged directly into the computer.. I've tried end tasking the exe's and disconnecting the sensor... Nothing works...
shan1784:
I just decided to try it on my other computer.. It's a windows 7 machine which is different than the Windows XP SP3 machine in my MAME... It does the exact same thing. The LED board has power which is confirmed by looking at it through a camera, when I plug in the gun sensor board my computer identified it as HID-compliant mouse... But that is as far as it goes... Initally the mouse does not move when I point the gun sensor at the screen and when I hold the trigger down for the at least 10 seconds or so it does nothing. My understanding is that it will start calibration and my mouse cursor should move up to the top left corner... This does not happen...
When I try to run the Aimtrak config utility it won't open... But after disconnecting the gun sesnor board fromt he usb the Aimtrak utility opens... Now with the utility open if I again connect the gun sensor to the usb the utility will then lock up...
This is very frustrating to me.. I've seen nothing but praise for the Aimtrak for it's ease of setup and use which leads me to believe this is a defective unit...
Hoopz:
Email Andy at Ultimarc and he'll help. If it ends up being defective, he'll replace it.
shan1784:
I emailed him when I posted this thread... He replied back and suggested that I remove the cover on the camera lens as to make sure it wasn't be in blocked... That still doesn't explain why the calibration won't start... I tried it and everything looked ok...
I made a short video real quick as to what happens when I plug it in... Not the best quality as it was with my phone but still it's clear as to what's going on...
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