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No yoke from Ram Controls
SammyWI:
--- Quote from: pinballwizard79 on November 21, 2010, 01:17:05 am ---I really want to buy one of these for a nice little table top auxiliary control panel that I could pull out & plug into my USB hub on the arcade when the SW bug hits me.
The problem is all I hear are complaints about people who paid for the item forever ago & still have yet to receive their part. Its not just one person on a rant, there are many people with the same problem. How does Randy & Andy manage to ship parts all over in less than a year but Ram cannot? Just do a search on this forum to see all the other people upset.
Seems like the safest way to obtain this part is to talk a fellow BYOAC member out of the one they received ;D I will put in a nice order if I can get the item next week & pay for it later.
--- End quote ---
Yup. I'd love to pick up one of these units, but I don't have any faith that I'd actually receive the order. At all.
VanillaGorilla:
Ya know, Star Wars yokes are not necessarily like hens teeth, they come up on ebay pretty regularly... :dunno If you dont want to wait for a back order, you are ENTITLED to ask for a refund. It almost seems like some of you want to hold the guy hostage or something, its kinda creepy.
Just ask for your money back if you don't want to wait for your order to be filled, and take your purchase elsewhere. Quit bitching. BTW, Home Depot always has PVC fittings in stock, you could just make your own :lol
It always sucks when the marketplace has only one supplier of a particular part or product, because that takes the power away from the consumer to get the best price/customer service.
I believe Dave started doing this at his leisure, for his pleasure. I credit the guy for continuing to offer these items to the public, with all of the flak he has had to take from the vocal minority who did not receive their products in a timely fashion, or as they expected to receive them. I know I couldn't put up with all the ---That which is odiferous and causeth plants to grow---, thats for sure.
When he does supply said part, the consensus seems to be that its quality EXCEEDS the OEM it is replacing. Havok?
This reminds me of when I was in the auto restoration/ body repair business a decade ago. I would get stuck in the middle between a customer who wanted an oddball reproduction part for their vintage/classic vehicle, and a vendor/hobbyist who was making said widget in their spare time, simply for the love of the vehicle (hand-made gauge faces from eastern-europe come to mind). My standard policy in this situation, when asked the question "When will it be ready?", was "When its ready. There is only one known supplier of this part. If you are not prepared to wait at the mercy of this vendor, I would suggest examining the used parts marketplace/car shows/junkyards."
This sounds like the same situation. You cant have it both ways. If you dont want to wait, DONT WAIT. ASK FOR YOUR MONEY BACK AND SHOP ELSEWHERE. If you want to wait, sit tight, and shut up. You're lucky to have access to a BRAND NEW yoke. Do you know how many known Star Wars cabinets are reported in existence? GGDB says 126!!! Lets be generous and say there are ten times as many still out there. (only 12,695 were EVER made) Why should anyone care about making these? Who could run a sustainable business selling these when the purchasing pool is so small as to be non-existent by most business standards? No-one else did until Dave came along. If Star Wars is your thing, and you're the church-going type, you should be THANKING JESUS on Sundays that Dave does this as a hobby. Be happy you can get one at all, and stop trashing him and his SIDE BUSINESS.
Xiaou2:
The people that order didnt have as much as problem with waiting, as they do with all the Lies and BS.
If your an honest and respectful person, you come right out and say things lie
"your order is estimated to take another 2 months at current build progress... IF progress remains steady"
Not: Its shipping out tomorrow, and will be there in a week.
then: UPS lost it.
then: There was a chip on the handle so we have to change it
then: it will be ship out once we build a packing machine
then: it was about to ship out, but the dog ate it.
People do this to string you along. But you cant string people along like this and expect no negative response. Its not right Period.
pinballwizard79:
Gorilla I think if Dave said "in 17 months I will ship your item" people would have asked for a refund or not ordered at all. You can act all poor poor Dave if you want but he Eff'd over people. This isnt a case of impatient people, this is a case of YEARS going by, months between email responses of lies & broken promises.
Stop being an enabler!
Instead they wait a month for a reply stating that the item is in transit. A month later its another promise, a month & a half later its another promise. Just enough people receive the yoke & talk about it here & elsewhere to give the victims hope.
This is no different than slickstick, the same warning signs are present.
meherenow:
--- Quote from: VanillaGorilla on November 21, 2010, 01:18:41 pm ---Ya know, Star Wars yokes are not necessarily like hens teeth, they come up on ebay pretty regularly... :dunno If you dont want to wait for a back order, you are ENTITLED to ask for a refund. It almost seems like some of you want to hold the guy hostage or something, its kinda creepy.
Just ask for your money back if you don't want to wait for your order to be filled, and take your purchase elsewhere. Quit bitching. BTW, Home Depot always has PVC fittings in stock, you could just make your own :lol
It always sucks when the marketplace has only one supplier of a particular part or product, because that takes the power away from the consumer to get the best price/customer service.
I believe Dave started doing this at his leisure, for his pleasure. I credit the guy for continuing to offer these items to the public, with all of the flak he has had to take from the vocal minority who did not receive their products in a timely fashion, or as they expected to receive them. I know I couldn't put up with all the ---That which is odiferous and causeth plants to grow---, thats for sure.
When he does supply said part, the consensus seems to be that its quality EXCEEDS the OEM it is replacing. Havok?
This reminds me of when I was in the auto restoration/ body repair business a decade ago. I would get stuck in the middle between a customer who wanted an oddball reproduction part for their vintage/classic vehicle, and a vendor/hobbyist who was making said widget in their spare time, simply for the love of the vehicle (hand-made gauge faces from eastern-europe come to mind). My standard policy in this situation, when asked the question "When will it be ready?", was "When its ready. There is only one known supplier of this part. If you are not prepared to wait at the mercy of this vendor, I would suggest examining the used parts marketplace/car shows/junkyards."
This sounds like the same situation. You cant have it both ways. If you dont want to wait, DONT WAIT. ASK FOR YOUR MONEY BACK AND SHOP ELSEWHERE. If you want to wait, sit tight, and shut up. You're lucky to have access to a BRAND NEW yoke. Do you know how many known Star Wars cabinets are reported in existence? GGDB says 126!!! Lets be generous and say there are ten times as many still out there. (only 12,695 were EVER made) Why should anyone care about making these? Who could run a sustainable business selling these when the purchasing pool is so small as to be non-existent by most business standards? No-one else did until Dave came along. If Star Wars is your thing, and you're the church-going type, you should be THANKING JESUS on Sundays that Dave does this as a hobby. Be happy you can get one at all, and stop trashing him and his SIDE BUSINESS.
--- End quote ---
I have kept my mouth shut for 17 months so why shouldn't I now shout it from the rooftops - and as for a "side business", his website comes across as a BUSINESS - not a hobby shop! He talks about "our staff" - is there any more than just Dave?
Other people have their yoke, those that paid for it long after me, so why should I not feel aggreived at being fobbed off?
In fact, did you actually read my post earlier where I reproduce the email wisdom of Dave?
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