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Comparison of Vendors (GGG vs Ultimarc)
DirtyDachshunds:
This may be a dumb question. But why not build the trackballs before they are bought?
All I am noting is the shipping seems slow, I'm sure the quality will be outstanding.
DirtyDachshunds:
--- Quote from: Havok on August 13, 2010, 11:14:19 am ---GGG makes good stuff. I for one can be a little patient when I order from them. If you're a business I can see where it may be a problem if you have a manufacturing deadline - but that's something that should have been hashed out with Randy prior to ordering. For personal sales, is it really that big of an issue? I know we're the "me me gimme gimme" generation, but it's not like we're talking about waiting for a Star Wars yoke...
(Oh snap - I said it!)
--- End quote ---
No, it's not a huge deal. But this is a comparison thread so I was comparing. But I don't think it is out of the question to expect an order to ship within 0-4 days of placing the order. Has ultimarc and amazon spoiled me?
Ginsu Victim:
--- Quote from: DirtyDachshunds on August 13, 2010, 11:45:04 am ---Has ultimarc and amazon spoiled me?
--- End quote ---
Bingo.
RandyT:
--- Quote from: DirtyDachshunds on August 13, 2010, 11:41:48 am ---This may be a dumb question. But why not build the trackballs before they are bought?
--- End quote ---
Not a dumb question. It's because we sell a hell of a lot more than Trackballs, and you aren't our only customer ;). In this last week alone, we shipped two large commercial orders for LED-Wiz products that we also had to build. And while the order volume we have tends to keep us busy, it's not large enough to dedicate a whole staff to. We would go out of business once we had the shelves stocked, because there wouldn't be enough order volume in this niche market to pay for the inventory or the salaries of those who built all of those parts. So you are just paying mine and Lisa's, and to be frank, we would like a raise ;D.
If you lock your product line into a couple of designs for a long period of time, you can farm out the work to east Asian assembly shops and just pull parts from one box and put them in another when the orders come in... and then pick up the pieces when defects end up in the hands of customers. It's cheaper and faster than doing any of the assembly or quality control on those parts yourself. We just choose not to do business that way, and I believe it's the reason why we have been growing each year for the last 7 we have been doing this. It's better to wait a little and get a checked-out "Bentley" than have a broken "Yugo" on your doorstep before you hang the phone up. At least I think so.
--- Quote from: Ginsu Victim on August 13, 2010, 11:07:11 am ---The amount of work that went into that post could've been spent building another trackball.
--- End quote ---
Tell me about it. Sometimes posts like that are necessary, though, so add that to what I am required to do.
--- Quote ---BTW, got my True4 stick, but haven't had the chance to install it (different hole pattern), but I love what you did with it! It's an awesome stick!)
--- End quote ---
I was wondering. Glad to hear that you like it so far. I think it will fit the bill for a lot of folks looking for a good, inexpensive 4-way. Oh, and we have to build those too :banghead: :laugh:
RandyT
Ginsu Victim:
--- Quote from: RandyT on August 13, 2010, 12:09:41 pm ---Oh, and we have to build those too :banghead: :laugh:
--- End quote ---
I was totally aware and didn't mind the wait.
When I do go to install this, I guess I just take the nut off the end and everything will be clear as to how it works? I've never seen anything other than an E-clip before.
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