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Comparison of Vendors (GGG vs Ultimarc)

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milkit:
I love GGG. LED-wiz is the shiz. I just recently used a key-wiz for the first time and I loved it as well. I have used several opti-wiz'. The novagem coin door replacements, marquee lights and omni-stiks i love.

but best of all, the ICE-T trackballs are amazing. I build lots of multicades for people and that option is always hands down the jaw dropper in combo w the led wiz.

I have never ordered from ultimarc direct because of the whole overseas thing. To me, the biggest problem with ultimarc products is the lack of having a US based seller that can actually ship something in less than a week (as well as actually looking at the packing slip and including everything)

In addition, http://www.paradisearcadeshop.com/ is by far the fastest shipper of anyone in this business I have dealt with. My last order to him was on a friday night around midnight here in Dallas. He is in hawaii and I recived my package on MONDAY. from freaking hawaii... over a weekend.. regular priority mail.  This wasnt a fluke either, I have placed several orders to him and get the same quickness every single time.

GGG has not ever impressed me with shipping speed but they also havent pissed me off by taking forever like some other places have.

Paul Olson:
I have ordered from both, and the products were good from both. I don't care for the short throw of the European sticks, but the quality was good. I would choose Andy's customer service and shipping speed over just about anyone, only exception would possibly be Bob Roberts.

I have thought about buying the 49 way encoder from GGG for years now, but I just can't justify paying full price for an obsolete part. Well, I guess it is not really obsolete since the replacement mentioned in the product description is still vaporware. I still don't understand why it would be listed there for years; I know it has kept me from ordering, and I assume others as well. Hearing that he feels it is a waste of time to respond to potential customers asking about his extremely delayed product is enough for me to delete the bookmark to his store. Oh well.

mgb:
I have ordered from Ultimarc with no problems.
I have ordered from GGG with no problems.
Both of them offer great products. I haven't found shipping times too bad from GGG and anytime I've emailed, I've gotten a response within a day.
I just recieved a package of buttons, rgbs and led wiz' yesterday from an order I placed on either Tue. or Wed. of last week. Thats not bad at all.

If I order a pizza or chinese food, I expect it within 30 minutes, if I order arcade parts, I can wait a week.

Just to put my 2 cents in on vendors in general:
These are the vendors that I have dealt with and will continue to deal with in confidence:

Groovy Game Gear
Ultimarc
LizardLick (like someone else said, definately another great vendor that deserves recognition)
Bob Roberts (The easiest transactions)
Twisted Quarter
Pinball Resource (for pinball parts this place is great. talk about fast shipping, I ordered from them on a Tuesday at 1pm and got my parts the next day at standard mail. Their flipper rebuild kits have every thing.)
Jammaboards.com

Havok:

--- Quote from: milkit on August 09, 2010, 11:17:53 pm ---I have never ordered from ultimarc direct because of the whole overseas thing. To me, the biggest problem with ultimarc products is the lack of having a US based seller that can actually ship something in less than a week (as well as actually looking at the packing slip and including everything)
--- End quote ---

Divemaster here on the boards is US based, and sells most of the Ultimarc stuff...

CheffoJeffo:
It would be cool if people would add their reviews to the Vendor listings in the wiki ...  ;)

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