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Comparison of Vendors (GGG vs Ultimarc)
Epyx:
I like both of their products and I also dislike products both carry. I have ordered many times from both and will continue to order from both.
However, when it comes to shipping speed, no one is faster than Andy. When you place an order and have it arrive within 3 days, Internationally, that is the definition of speedy order.
Turnarcades:
It can sometimes come down to location being a factor. I do a lot of ordering for our custom builds and I simply cannot fault ultimarc, though being in the uk this makes the best sense financially. When ordering from the us as I frequently have to do, you have to pay the higher shipping fees, suffer longer waits and the big ballache is the added vat and handling fee royal mail slap on for the time spent customs checking.
In terms of products, both companies have brought out innovative products dedicated to the home build community and both offer similar options for standard controls. As a builder I would rate the u-trak over anything else for it's fitting simplicity and neatness and although the spintrak is great, I have to give the edge to the tt2 simply for the driving control additions.
In terms of customer service, randy has been helpful but I've had much more dealings with andy who I cannot fault, offering personal help, replacements etc. As necessary and very quickly. Andy has also entertained custom product ideas to help us out as builders so that's the extra mile that wins for us.
Both are great and I'd recommend everyone show support to both of these guys in their build in some way or another.
WhereEaglesDare:
On my MAME Conversion I bought all my stuff from Randy at GGG. Everything took about a week, from day of order to my door step, which isn't bad at all. Everything was packed really well, and I could tell care was taken to account for everything pack it carefully, the shipping costs and the product prices were all really good. and I have noticed GGG has made efforts to create products that there is a demand for, but same for Andy with the AimTraks. I havnt had any real dealings with UltiMarc and Andy.
I did have some issues with GGG and the customer service, but I have heard several good things about GGGs customer service so I don't know if I can fault RandyT if I had an unique poor experience. I can't say that I will never buy from GGG again, but I think I will try Lizard Lick or Ultimarc before I go back.
bodydump:
I've ordered from all 3 (GGG, Ultimarc and Lizard Lick) and was happy with all three. All three shipped fast. No problems with the products (except the U-Hid G in my pincab is kicking ---my bottom---). I had no problems with communication from Randy at GGG...answered my emails promptly. I'll use all 3 again and again.
DirtyDachshunds:
I am actually going to put a $500-$600 order today for parts on my CP. I was thinking of getting most through Ultimarc. Let me know if these selections sound good with your experiences.
2xU360s (ultimarc)
2xSanwa JLW-UM-8 (jammacade)
2xaimtrak with casing (ultimarc)
red and blue translucent buttons (lizardlick)
1xiPac2 (ultimarc)
1xU-trak (ultimarc)
spinner (leaning towards spintrak, ultimarc)
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