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Help! Problems with SmartStrip

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gryhnd:

--- Quote from: kronic24601 on July 17, 2010, 04:57:40 pm ---I'm using a PC computer, 650Watt power supply (that is the master)

I have tried turning the adjustment in a very small way, but they end up being no where near each other for the on vs the off.

To clarify if This angle = \ turns it off, I have to pretty much turn it up to this angle = / to turn it on.

In the middle doesn't really do either ...

--- End quote ---

Sounds like it is time to contact Bits Unlimited support (or whatever their name is). It's possible you have a bum strip.

DeLuSioNal29:
Yeah, I have a Betson and a Smart Strip and it works fine.  You may have ended up with one that's too sensitive or defective.  Swapping it may do the trick.  Where did you order it from?  Do they have an exchange policy? 

kronic24601:
hmm ... I bought mine from Amazon, It might have been a re-seller though ... It's been a while since I bought it (bought it in preparation) ... so I'll have to see. I'm bummed I'm having this response, but I'm glad to here it's not the monitor.

Guess I'll try to return route.

Thanks guys!

Trap:
I was having similar trouble with mine.  Mine would eventually shut off after about an hr or so after the computer was shut down.  It was strange though, if i put a lamp in the control outlet and turned the lamp switch on and off the strip would work right.  With the computer in the control, I could shut the computer down, strip would stay on, then unplug the computer completely from the strip and it would still stay on for 15-30 mins. 


I bought a different one from wal-mart to replace it with (think the brand is cyberpower) it dosent have the pot and has worked perfectly.

kronic24601:
ya, same with me, other things (than the computer in the Master) will turn everything off. I contacted the company as they say to do so for instanced like this, but haven't heard back from them, I can always re-purpose it in something I know does work, and get a Walmart one if that works out.

Thanks!

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