Build Your Own Arcade Controls Forum

Main => Audio/Jukebox/MP3 Forum => Topic started by: roberts123 on September 13, 2009, 03:31:27 am

Title: Sound wont play
Post by: roberts123 on September 13, 2009, 03:31:27 am: Something is wrong with my computer its has windows xp and everytime i try to play music it says there is a driver problem any sugguestion
Title: Re: Sound wont play
Post by: Kevin Mullins on September 13, 2009, 03:03:25 pm: Reload your audio drivers ???
Title: Re: Sound wont play
Post by: roberts123 on September 14, 2009, 12:32:19 am: i have tried but i cant seem to find what ii need it always says redownload directx???
Any ideas what to do?
Title: Re: Sound wont play
Post by: Barry Barcrest on September 14, 2009, 10:38:55 am: Quote from: roberts123 on September 14, 2009, 12:32:19 am
i have tried but i cant seem to find what ii need it always says redownload directx???
Any ideas what to do?

Have you tried downloading and installing the latest direct X?
Title: Re: Sound wont play
Post by: Kevin Mullins on September 14, 2009, 03:36:58 pm: And is this onboard audio or an audio card?
Are you installing drivers from a factory disk for the audio or just using a WindowXP disc?
Title: Re: Sound wont play
Post by: roberts123 on September 14, 2009, 10:56:29 pm: It is onboard audio and i am trying to just download the drivers from the internet but nothing seems to work
Title: Re: Sound wont play
Post by: Fordman on September 15, 2009, 08:26:39 am: We need the motherboard manufacturer, model # or if the computer is an out of the box type (Dell, Gateway, E-Machines) we need that number too.

also, check this basic idea:

(http://www.ppcomponents.com/error/sound.jpg)

Is the master volume or wave muted?

In your Control Panel, do you have any sound drivers?

(http://www.ppcomponents.com/error/sound2.jpg)

another way to check to see if you have any drivers:

(http://www.ppcomponents.com/error/sound3.jpg)

Also, a small program that will help you tremendously is PC Wizard. It will tell you more about your computer than you really wanted to know.

http://www.cpuid.com/download/pcwizard/pcw2009_v190.exe (http://www.cpuid.com/download/pcwizard/pcw2009_v190.exe)

Download and install.

Run after the install. Click the 'Hardware' tab on the left. On the right you will see the mainboard manufacturer.

(http://www.ppcomponents.com/error/sound4.jpg)

You give us this info, we can get you the sound drivers. Unless the onboard sound has fizzled out on you. That is unlikely to have happened, but it is a remote chance.

Now, do your part, give us the correct info, we'll be glad to help!

:cheers:

Fordman
Title: Re: Sound wont play
Post by: roberts123 on September 15, 2009, 07:57:50 pm: the manufacturer is a Compaq presario 061

When i open the device manager it has the sound, video and game controllers open but every one has a ? beside it

When i open the sound and adiuo to see if i have drivers every one wont open and it wont say anything

If you need more just ask and thanks for the help
Title: Re: Sound wont play
Post by: Fordman on September 15, 2009, 11:25:44 pm: Goto this web page from compaq:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-42532-1&lc=en&dlc=en&cc=us&product=3239113&os=228&lang=en (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-42532-1&lc=en&dlc=en&cc=us&product=3239113&os=228&lang=en)

You will find the driver download on the page.

Download it, then install it. Re-start the computer then check to see if this didnt solve the problem. I'm willing to bet it does.

:cheers:

Fordman
Title: Re: Sound wont play
Post by: roberts123 on September 16, 2009, 02:04:41 pm: Ok im not trying to make you guys do all the work but i am having trouble i downloaded what you told me and it says i need service back 2 and i got ut but i cant find the other thing it tells me what i need. This is what else it is telling me i need.

:You must install Microsoft Universal Audio Architecture High Definition Audio bus driver on the system before installing these drivers.

Any one know where i can get it?
and thanks for all the help that you have given me
Title: Re: Sound wont play
Post by: Fordman on September 16, 2009, 03:04:25 pm: So your saying you have windows XP service pack 1. You need to do a windows XP update.

Click below for a windows XP service pack 3 update. The download is 316mb and may take a few minutes to download ,but you will at least be up to date and I bet that your audio issue will go away also!

http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en)

Click above for windows XP service pack 3 update.

Hope this helps,

Fordman
Title: Re: Sound wont play
Post by: roberts123 on September 16, 2009, 10:42:54 pm: got sound to work just fine thanks for the help
Title: Re: Sound wont play
Post by: roberts123 on September 17, 2009, 01:03:41 am: This what i did (McCoy187) help me

I went to compaq website typed in my product number and then went to the driver page i looked for the driver then i download it and installed it to my computer restarted it and it worked out just find