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Main => Monitor/Video Forum => Topic started by: gabesword on January 11, 2009, 06:06:22 pm

Title: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: gabesword on January 11, 2009, 06:06:22 pm

Hello,

I have a WGZ2798-U0FS08S RSDD27V D9810 monitor which is a digital 27" flat CRT from Wells-Gardner.  For some reason that I haven't figured out it is now squishing the sides of the picture in.  Does anyone know what is wrong or how I could fix it?

I have attached a picture that better explains what I mean.  Notice the left edge.

Title: Re: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: qrz on January 11, 2009, 06:32:55 pm

classic pin cushion problem .  cap/xistor ?
i'll need to see a print before can give u specific prts to check......and its not on the wg site , yet ?


qrz

Title: Re: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: gabesword on January 11, 2009, 09:19:53 pm

Thanks for the response. 

When you say you need to see a print, what print are you talking about?  Is there a way I can get that?

Title: Re: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: sarge on January 11, 2009, 10:43:49 pm

Have you tried adjusting the picushion adjustment in your OSD menu?

Title: Re: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: gabesword on January 12, 2009, 01:30:07 am

How do I call up the on screen display?  WG didn't send any manual.  I would love to give it a try.

Title: Re: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: Ken Layton on January 12, 2009, 12:52:07 pm

Apparently, Wells-Gardner does not have any manuals for this model yet. Contact tech support:

Technical Support
John Pruski
Technical Specialist

p:(800) 336-6630
p:(708) 290-2155
f:(708) 290-2200

Title: Re: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: shiloh on January 12, 2009, 01:20:44 pm

Quote from: gabesword on January 12, 2009, 01:30:07 am

How do I call up the on screen display?  WG didn't send any manual.  I would love to give it a try.

You can have a look at the D9400 user manual on how to use the OSD menu, the D9810 works exactly the same.

http://www.wellsgardner.com/pdf/Service/D9400_D9410_MANUAL.pdf

Title: Re: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: gabesword on January 12, 2009, 10:36:10 pm

Thanks for the suggestions.  I have now tried the OSD with very little success.  The pincushion setting isn't helping much/at all.  I just bought the monitor in October, does anyone know what WG's warranties are?

Is there anything besides the OSD I can do to get rid of the pincushion. is there some sort of hardware fix I can do for it?

Title: Re: WGZ2798-U0FS08S RSDD27V D9810 monitor problem pic attatched
Post by: Ken Layton on January 12, 2009, 11:05:53 pm

Sounds like you got another one of the famous Wells-Gardner "bad right out of the box" monitors. Call tech support as I mentioned and see what they say. If what they tell you doesn't work then you'll get another monitor.