Build Your Own Arcade Controls Forum

Main => Main Forum => Topic started by: 8way on October 06, 2008, 07:30:55 pm

Title: Whats going on with mamemarquees?
Post by: 8way on October 06, 2008, 07:30:55 pm: I had a problem with my order from them, and i been trying to get in contact with them for over a month now with no responce :angry:. Anyone know anything?
Title: Re: Whats going on with mamemarquees?
Post by: Dizzle on October 06, 2008, 07:46:37 pm: Scott's been a little hard to get a hold of lately, but I did finally hear from him regarding my order. When did you place your order? My CPO was actually printed and packaged for shipment within a few days of ordering, but UPS lost the shipment. You might be in the same boat I'm in if our stuff went out at the same time.

I was a little warm too when I couldn't get a hold of him, but he did apologize for the situation (which was out of his control) and made everything right. He reprinted the CPO the next day, and expedited shipping.

I heard he's been having problem's receiving email from hotmail or yahoo accounts, and while you may already know that, who's to say other accounts aren't getting blocked. It might be worth trying from a different email address. Or try sending him a personal message. I know how frustrating the situation is, and trust me, I'm not making excuses, but I'm pretty sure it's safe to bet that you're not gonna get ripped off. He just has to get the communication thing nailed down.
Title: Re: Whats going on with mamemarquees?
Post by: studmuff on October 06, 2008, 08:30:50 pm: i ordered a bunch of stuff recently and had no problems.
Title: Re: Whats going on with mamemarquees?
Post by: shardian on October 07, 2008, 07:17:24 am: Use his ticket system. Just make sure to pick your message as 'high priority'. Apparently anything less than that is code speak for 'will not be read. ever.'
Title: Re: Whats going on with mamemarquees?
Post by: 8way on October 07, 2008, 07:41:10 am: Quote from: shardian on October 07, 2008, 07:17:24 am
Use his ticket system. Just make sure to pick your message as 'high priority'. Apparently anything less than that is code speak for 'will not be read. ever.'

I tried that, still have an open ticket. Tried different email services too, with no replies. Its been over month now. I know his reputation is great, that's why I'm still waiting patiently.
Title: Re: Whats going on with mamemarquees?
Post by: Visitor Q on October 07, 2008, 08:27:21 am: I contacted them sometime back about doing some work for me and never heard back from them. I guess buisness is so good they didn't want mine.
Title: Re: Whats going on with mamemarquees?
Post by: mrclean on October 07, 2008, 11:29:18 am: I had ordered a generic romstar overlay in "Brown" and recieved the "Blue" one by accident. I got the blue one extremely quickly (so turn around time is good right now 3-5 business days), and right now Scott is correcting the issue and re-sending me the correct color. I know that this pushes back my project a little bit, but I personally feel good things are worth waiting for. And even a little mistake I will be buying from him / mamemarquees in the future because I personally feel that they provide a good service for this community and make an end result good quality product.