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Main => Monitor/Video Forum => Topic started by: damdai on March 03, 2008, 06:12:02 pm

Title: WG D9400 + FEDEX = $#!%
Post by: damdai on March 03, 2008, 06:12:02 pm

I just received my Wells Gardner D9400 monitor from fedex and the box was in laughably terrible condition. I'm pretty sure there is no way this thing can possibly work, but since WG is closed now and I have to wait until tomorrow before I call them, I figured I'd try and get some help here. I plugged it in, and I can hear a clicking sound, and a green light lights up on the board, but there is no picture or anything. I looked all around for an on/off switch, but can find no such thing. Is there anything else I have to do to turn it on after plugging it in?

Title: Re: WG D9400 + FEDEX = $#!%
Post by: brandon on March 08, 2008, 12:31:14 pm

Even if it did work now I'd still send it back.. if it got beat up in shipment it could still fail prematurely and probably right after the warranty was up.

Title: Re: WG D9400 + FEDEX = $#!%
Post by: Ken Layton on March 08, 2008, 12:37:50 pm

Of course with Wells-Gardner's grerat design  ::) I'm sure it's working correctly. :laugh2:

Title: Re: WG D9400 + FEDEX = $#!%
Post by: damdai on March 12, 2008, 09:53:52 am

Sent it back, got a new one via UPS. Box was in excellent condition and the monitor has no problems. Good customer service.