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Main => Main Forum => Topic started by: nightowl007 on March 27, 2002, 11:35:41 pm

Title: Hagstrom = Top Notch service
Post by: nightowl007 on March 27, 2002, 11:35:41 pm

I had a problem with my 1.5-2 year old KE-24.  I sent it to Hagstrom and they upgraded, tested and sent it back no charge.

I can't say enough good things about their service...it is first rate.

Title: Re: Hagstrom = Top Notch service
Post by: johnpurs on March 28, 2002, 06:28:26 am

I agree they repaired mine after I had a problem. It was over 2 years old and they repaired it free of charge. I was waiting for them to reply via email with a bill and next thing I knew it was in my mail box repaired free of charge. These guys are awsome!

Title: Re: Hagstrom = Top Notch service
Post by: nightowl007 on March 28, 2002, 12:27:12 pm

Quote

I agree they repaired mine after I had a problem. It was over 2 years old and they repaired it free of charge. I was waiting for them to reply via email with a bill and next thing I knew it was in my mail box repaired free of charge. These guys are awsome!

Ditto.

Just when I was about to send them a message and ask if they got it, it arrived in the mail upgraded at no cost.

A good company, no doubt.