The NEW Build Your Own Arcade Controls

Main => Main Forum => Topic started by: mathewbeall on May 04, 2005, 06:09:01 pm

Title: Slikstik Customer support?
Post by: mathewbeall on May 04, 2005, 06:09:01 pm

Hello All,

Have any of you had problems getting in touch with Slikstik for support? They shipped me a Quad that was very poorly packaged, which resulted in some damage. They emailed me after a week, and said they would ship a UPS label to me, and that was a week and a half ago.

I have emailed them since 3 times, and gotten no response?!

Matt

Title: Re: Slikstik Customer support?
Post by: GGKoul on May 04, 2005, 06:28:45 pm

Ok and???

Title: Re: Slikstik Customer support?
Post by: mathewbeall on May 04, 2005, 06:35:34 pm

Well, I was curious if anyone else has had good luck with the support... maybe there is a phone number I can call that I can't find on the website, maybe there is a different email besides "info@slikstik.com"... you know, things like that.. :)

Matt

Title: Re: Slikstik Customer support?
Post by: Katana Man on May 04, 2005, 10:43:24 pm

SlikStik customer support is poor and slow. I am thankful for their products when the do arrive however.  Here is another thread concerning their support. (http://forum.arcadecontrols.com/index.php/topic,36206.0.html)

Title: Re: Slikstik Customer support?
Post by: pointdablame on May 05, 2005, 12:22:48 am

Quote

SHIPPING: Panels and Cabinets and Combos ship in 3-4 weeks from order date. Parts and spinners ship in 2-3 days from order date. When we ship we will email tracking info to the email address that was given at time of order.


info@slikstik.com

Please don't send the same email to both addresses.

Order Inquires after order has been placed:
orderstatus@slikstik.com

Snail Mail:
SlikStik
227 Bloomfield Ave.
Nutley, NJ 07110

Fax:
973-667-9865

That's from the "contact" page on slikstik.com.....