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Software Support => GroovyMAME => Topic started by: philexile on October 22, 2017, 11:50:48 pm

Title: Blue Screen - AMD Sapphire Radeon HD 7970 HD7970 3GB Video Card
Post by: philexile on October 22, 2017, 11:50:48 pm

Hello,

I picked up a AMD Sapphire Radeon HD 7970 HD7970 3GB Video Card last year and I'm just now having a chance to try it out with Groovymame/CRTEmudriver.

Unfortunately I can't boot with any version of the most recent driver. Windows 7 loads, but then once it begins to go the login screen the machine gives me a blue screen. (Blue screen of death)

Is this card just not compatible or could I be doing something wrong?

Thank you

Title: Re: Blue Screen - AMD Sapphire Radeon HD 7970 HD7970 3GB Video Card
Post by: buttersoft on October 23, 2017, 04:30:52 am

More info, please :)

Which "latest version" of which driver? Crt_emudriver, i presume? But which version? Over a brand new normal Win 7 SP1 install? All while not connected to the net?

What do you do when you get the bluescreen and nothing else, do you reinstall Win 7 and go around again? What happens when you try to hold F8 and boot in safe mode?

Title: Re: Blue Screen - AMD Sapphire Radeon HD 7970 HD7970 3GB Video Card
Post by: philexile on October 23, 2017, 08:24:03 am

Hi Buttersoft,

Sorry, here is the additional info you requested:

• Latest Version: CRT emudriver 2.0 Beta 10 - I tried both Crimson non-GCN and GCN.

• Windows 7 is not brand new. It is up-to-date. I previously had an older version of CRT emdriver installed with my older videocard also. I uninstalled it before updating.

• Net: Do you mean the internet? I was connected.

• Blue screen: When this happens, I boot into Safe Mode and uninstall crtemudriver. The system is able to boot after that.

The blue screen does list atikmdag.sys each time this happened.

Thank you

Title: Re: Blue Screen - AMD Sapphire Radeon HD 7970 HD7970 3GB Video Card
Post by: Dochartaigh on October 23, 2017, 10:13:06 am

Quote from: philexile on October 23, 2017, 08:24:03 am

The blue screen does list atikmdag.sys each time this happened.

I posted this in my own topic (http://forum.arcadecontrols.com/index.php/topic,155332.0.html), but I get the same exact error for that same dll as well (and it crashed the system multiple times). I was trying this in Windows 10, not Windows 7 though. I also get another related error with another ATI dll as well: atiadlxx.dll.

Title: Re: Blue Screen - AMD Sapphire Radeon HD 7970 HD7970 3GB Video Card
Post by: Calamity on October 23, 2017, 10:53:08 am

Please try the original unpatched version of the driver, so we know whether the problem is caused by the patch itself or not:

http://support.amd.com/en-us/kb-articles/Pages/AMD_Radeon_Software_Crimson_Edition_16.2.1.aspx (http://support.amd.com/en-us/kb-articles/Pages/AMD_Radeon_Software_Crimson_Edition_16.2.1.aspx)

Title: Re: Blue Screen - AMD Sapphire Radeon HD 7970 HD7970 3GB Video Card
Post by: philexile on October 25, 2017, 09:46:04 pm

Hi Calamity,

Thank you for getting back to me. I tried out the original unpatched driver as you suggested. I received the same blue screen problem.

Any ideas?

Thanks again

Title: Re: Blue Screen - AMD Sapphire Radeon HD 7970 HD7970 3GB Video Card
Post by: philexile on October 31, 2017, 08:07:42 pm

Hello again,

Quick update: I spent a good bit of time this weekend troubleshooting this issue. It turns out that the 7970 card I purchased last year on eBay has some sort of fault.

I purchased the same card again and this one works without issue. Mystery solved. :)

No onto actually installing and setting up GroovyMame.

Thanks again!