Build Your Own Arcade Controls Forum
Main => Main Forum => Topic started by: jwwaldre on November 08, 2015, 08:16:33 pm
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First, yes I've sent an email to Andy. ;)
In case he can't figure out the issue, I wanted to see if any of you have had experience with this. I'm all out of ideas here. :banghead: :dunno
Problem: ULTRAMAP will only recognize one Ultrastick 360 joystick at one time (despite both having different ID#). Windows detects the joysticks fine as Ultrastick #1 and #2... all buttons work and joysticks work. Oddly enough, I can move the crosshair in the little preview window in ULTRAMAP by moving the joystick, even though ULTRAMAP says it's "not detected."
Other Details:
1) Windows 7
2) I've tried restarting, unplugging all USB cables, reinstalling ULTRAMAP. None of those work.
3) If only one joystick is plugged in, ULTRAMAP detects it fine as #1 or #2. The instant you plug in #1... #2 goes grey and is "undetected."
Other Other Details: Everything was working fine with both controllers until I let one of the USB cables get too taut. It ruined the PCB board for joystick #1, so I had to replace it. The new PCB board could not be detected, so I reinstalled ULTRAMAP... now it detects #1 fine... but it won't detect both joysticks at the same time.
Please help! My head is about to explode! :timebomb:
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Where are you plugging in the USB? There's a chance they might not be getting enough power with both plugged in. Try a powered USB hub or USB ports that are hardwired to the motherboard.
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Thanks for the advice.
Unfortunately, both joysticks are plugged directly in to the motherboard, so there's not much I can do to improve the situation.
1) Based on your recommendation, I tried switching around the USB cables to see if a different port would help. No luck so far.
2) I have a powered USB hub somewhere. I'll dig it out and see if it will help. Knowing my luck, it will probably break something else. :badmood:
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Update: Okay, tried the powered usb hub. No change in behavior. Second joystick is still "undetected" but can still move the crosshair in the preview window. Weird. :'(
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I can't help you with your issue, but I recall reading that some people had to re-flash their sticks. You should contact Andy at Ultimarc and work with him to resolve your issue(s).
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For anyone following along - Andy responded today.
My joystick PCBs are apparently different versions (purchased about one year apart), which he thinks may be causing the issue. Ordering a replacement board today to see if that will fix the issue.
It's going to be a looooong ten day wait. Keeping my fingers crossed.