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Main => Main Forum => Topic started by: rawbe on September 23, 2013, 01:05:30 pm

Title: Aimtrak problem!!
Post by: rawbe on September 23, 2013, 01:05:30 pm
Just received an Aimtrak gun. It worked when I plugged it in. I tried to update firmware. (WHY DID I DO THAT?!?) When it started updating the uploader utility popped up. When i tried to "select file" it states no device. now my gun is lost. when i try any option  I get this error: 

"in handled exception has occurred in your application. Object reference not set to an instance of an object."

I have tried uninstalling everything. I have also tried "system restore" with no luck.

Any suggestions?
Title: Re: Aimtrak problem!!
Post by: blashyrk on September 23, 2013, 01:15:11 pm
You may have bricked your gun, the manual states that you should NOT update your firmware unless directed to do so. There are a few different hardware versions, if you updated with the wrong firmware it could be bricked.
Title: Re: Aimtrak problem!!
Post by: Dawgz Rule on September 23, 2013, 01:28:39 pm
Reach out to Andy.  He will be able to help you out.
Title: Aimtrak problem!!
Post by: rawbe on September 23, 2013, 02:57:39 pm
Man.....this stinks. I emailed Andy. I hope he can help!
Title: Re: Aimtrak problem!!
Post by: blashyrk on September 23, 2013, 03:15:05 pm
Hope it works out for you, Im assuming you have to send your gun back to get fixed. Not to rub it in, but I just got a dual kit (from arcadeguns.com)and I'm having a blast :)
Title: Re: Aimtrak problem!!
Post by: WindDrake on September 23, 2013, 09:55:29 pm
I think there is a recovery mode they can be put in, basically unbrickable. Calling AndyWarne!
Title: Aimtrak problem!!
Post by: rawbe on September 23, 2013, 10:14:24 pm
WindDrake- that would be awesome!!!! Fingers crossed.
Title: Re: Aimtrak problem!!
Post by: rawbe on September 24, 2013, 09:39:23 am
I am waiting for Andy's help on the situation I tried to plug the gun into my laptop with Windows 7. I ran into the same problem. Windows did not recognize the device. Has anyone ever flashed the gun to it's default settings?
Title: Re: Aimtrak problem!!
Post by: Drakin on September 25, 2013, 09:58:59 pm
I had ran into something similar but it was a few years back...I had ended up sending the module back to Andy and he sent me a new one.

Hopefully Andy can just run you through a quick fix if not I'm sure he'll take care of ya.
Title: Re: Aimtrak problem!!
Post by: rawbe on September 30, 2013, 08:43:08 pm
I had to mail it back so Andy could reprogram the gun. So now it's time to wait patiently and learn my lesson :)

Thanks for the help!