Build Your Own Arcade Controls Forum

Main => Buy/Sell/Trade - non-retail => Topic started by: blondie on November 20, 2012, 07:42:53 pm

Title: Arcade Depot reopening?
Post by: blondie on November 20, 2012, 07:42:53 pm
I recently placed what I hoped would be a Christmas gift for my husband for an arcade kit from Arcade Depot.  In response, I got an email about the damage due to Hurricane Sandy closing the NJ location for now.  However, the money was already taken from my PayPal account.  I was wondering if anybody either knows when their location might be reopened or if anybody has any contact information where I might be able to find out?
Thanks!
Title: Re: Arcade Depot reopening?
Post by: PL1 on November 20, 2012, 08:47:14 pm
Only thing I've seen is their webpage http://arcadedepot.com/ (http://arcadedepot.com/) that currently reads:
Quote

Dear Valued Customers,
Due to severe damage caused by Hurricane Sandy the ArcadeDepot facility, located in New Jersey, is currently inoperable. We will be diligently working to bring the facility back to an operational condition as quickly as possible once electricity has been restored and the statewide gas shortage resolved. In the meantime please rest assured that anything and everything we can do to return to work is being done. We apologize for our inability to serve you at this time.
ArcadeDepot.com

You might be able to contact someone at Gremlin Solutions via the link at the top of the page.   :dunno


Scott
Title: Re: Arcade Depot reopening?
Post by: blondie on November 21, 2012, 05:16:11 am
Thanks.  I tried sending an email but I haven't gotten a response as of yet.   :-\
Title: Re: Arcade Depot reopening?
Post by: yotsuya on November 21, 2012, 10:34:26 am
You might want to consider filing a complaint with PayPal to get a refund. I know that the initial circumstances are beyond their control, but you need to protect your money.
Title: Re: Arcade Depot reopening?
Post by: Charlie97L on February 21, 2013, 12:14:28 pm
Just FYI, he hasn't dealt with Gremlin in quite a few years, according to them (I emailed).

Hoping he will re-open soon!
Title: Re: Arcade Depot reopening?
Post by: sdweim85 on February 21, 2013, 08:48:49 pm
wtf i live in jersey i didn't even know this place existed