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Main => Software Forum => Topic started by: digitalhobbit on October 27, 2012, 01:48:36 am

Title: Unable to register at Hyperspin forum
Post by: digitalhobbit on October 27, 2012, 01:48:36 am

For the past hour, I've been trying unsuccessfully to register at the Hyperspin forum, with the intention of becoming a Gold member. I fill out all the fields, but I keep getting the following error message after I submit the form:

Quote

The following errors occurred during your registration
You did not enter the correct format for the Location field. Please read the field description for the expected format.
A required field called Location is missing or has an invalid value.

This happens no matter what I put into the Location field (I've tried the default "United States", as well as more specific values containing my city and state, etc.).

I have tried this in all browsers (Chrome, Firefox, Safari, and IE) and on two computers (both OSX and Windows), but no luck.

Any ideas? Would any of the Hyperspin admins perhaps be able to help me with this? (I've tried registering with the same username "digitalhobbit" that I use here).

Thanks!

-Mirko

Title: Re: Unable to register at Hyperspin forum
Post by: mathdufort on October 28, 2012, 11:45:29 pm

Hi,

i hade the exact same problem last week.  I sent the webmaster an e-mail and the next morning I tried again and it worked.  But asmI can see I was probably just lucky.  I guess it wouldn't hurt to send them an email too.

Good luck and try to register daily...

Title: Re: Unable to register at Hyperspin forum
Post by: davidcorrado on October 30, 2012, 01:11:15 am

I am getting the exact same error.  Yesterday and today.  Who are you emailing?  Have you got a response?

Title: Re: Unable to register at Hyperspin forum
Post by: digitalhobbit on October 30, 2012, 03:15:25 am

Good to know it's not just me. ;)

I couldn't find an email address on the website, but I discovered that there's a way to message the webmaster on the Contact Us page, so I sent them a message yesterday. Haven't heard back yet, but will keep you updated.

The Hyperspin website actually appears to be down right now, so I wonder if they're working on this issue at the very moment.

Title: Re: Unable to register at Hyperspin forum
Post by: digitalhobbit on October 30, 2012, 11:15:44 pm

Still no luck here, and I haven't heard back yet. Anyone else have any luck registering?

Title: Re: Unable to register at Hyperspin forum
Post by: rockymar on October 31, 2012, 11:25:51 am

I've been trying to register for a few days as well with the same error. I emailed as well and did not get a response.

Title: Re: Unable to register at Hyperspin forum
Post by: digitalhobbit on November 01, 2012, 12:45:04 am

I was just able to register successfully!  :applaud:

Give it a shot in case you've been stuck so far as well.

-Mirko

Title: Re: Unable to register at Hyperspin forum
Post by: rockymar on November 01, 2012, 08:30:24 am

Thanks! I just registered as well.