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Main => Main Forum => Topic started by: said7 on July 28, 2003, 08:48:37 am

Title: Ugghhh My trackball broke! help?
Post by: said7 on July 28, 2003, 08:48:37 am
I got a Imperial/Wico 3 inch Trackball. Hooked it up to the mouse port just fine and it worked like a champ on golden tee.

Couple days later I unplugged it with the computer off and went to go test fit it on my CP. When I plugged it back in it doesnt work. I have no idea what happened. I opened her up and checked the rollers and all the wire connections and all seems to be fine. I plugged into another computer to see if it was the computer still didnt work.
How can i fix it?

This really sucks cause I am so close to finishing my cab  :'(. Any suggestions?

Can i replace the electronics without replacing the whole trackball?
Would putting it next to anything magnetic have broken it?


Title: Re:Ugghhh My trackball broke! help?
Post by: ErikRuud on July 28, 2003, 09:07:55 am
Magnetic fields should not have hurt it.

Is this one of the PS/2 versions that they sell?

Title: Re:Ugghhh My trackball broke! help?
Post by: said7 on July 28, 2003, 09:13:31 am
I bought it from someone on the board and it is the PS2 version.
Title: Re:Ugghhh My trackball broke! help?
Post by: dhansen on July 28, 2003, 09:20:13 am
Check your pins on the connector, are they bent?

Doug
Title: Re:Ugghhh My trackball broke! help?
Post by: said7 on July 28, 2003, 11:02:06 am
Pins and connectors are all fine. I unplugged em and reglugged them to make sure.
Title: Re:Ugghhh My trackball broke! help?
Post by: SirPeale on July 28, 2003, 11:40:22 am
Mouse drivers?  broken solder joint?
Title: Re:Ugghhh My trackball broke! help?
Post by: SirPoonga on July 28, 2003, 11:55:21 am
First, the imperial is made by betson, not wico:)

Is it a mouse hack or the ps/2 imperial?
err, you said ps/2 version.  Meaning it came like that?
Title: Re:Ugghhh My trackball broke! help?
Post by: said7 on July 28, 2003, 12:09:23 pm
Yeah, sorry Poonga.

Its an Imperial I get confused.
It isn't a hack the PS/2 goes directly.

Title: Re:Ugghhh My trackball broke! help?
Post by: Chris on July 28, 2003, 02:33:47 pm
If you got it direct from them, time to check your warranty options!
Title: Re:Ugghhh My trackball broke! help?
Post by: AlanS17 on July 28, 2003, 02:41:58 pm
Does it work when you plug it back into the original machine that it was working on when you tested it? Maybe it's the port. Try plugging it into a different PC. Try plugging a different mouse into your cabinet's PC.
Title: Re:Ugghhh My trackball broke! help?
Post by: said7 on July 28, 2003, 03:14:51 pm
Quote
If you got it direct from them, time to check your warranty options!

I would take it back but I bought it from a fellow BYOCer.

Quote
Does it work when you plug it back into the original machine that it was working on when you tested it? Maybe it's the port. Try plugging it into a different PC. Try plugging a different mouse into your cabinet's PC.

It doesn't work on the origional machine or the machine I have upstairs.  I guess ill try bringing it to work but I doubt its the port.
Title: Re:Ugghhh My trackball broke! help?
Post by: Birdtales on July 28, 2003, 03:17:38 pm
Did you buy it from me? If so I apologise but it was only a couple of months old when I bought sold it and it sounds like it worked when you got it. I hate to see one of my sales go south, maybe we can work out something amiable, PM me.
Title: Re:Ugghhh My trackball broke! help?
Post by: Chris on July 28, 2003, 03:30:13 pm
Silly question: Are you connecting the trackball with the power off?  PS/2 trackballs are not hot-pluggable...

Title: Re:Ugghhh My trackball broke! help?
Post by: said7 on July 28, 2003, 03:42:28 pm
Quote
Silly question: Are you connecting the trackball with the power off?  PS/2 trackballs are not hot-pluggable...

Yeah i am aware of this  ;D I plugged it in with computer off.
Title: Re:Ugghhh My trackball broke! help?
Post by: nighthawk2099 on July 28, 2003, 03:55:30 pm
I might suggest using a multi-meter and checking the continuity<SP>  between the pins on the connector and the wires at the TB.  Maybe something broke between the 2 ends...
Title: Re:Ugghhh My trackball broke! help?
Post by: Birdtales on July 28, 2003, 04:36:54 pm
As I said in the PM Sorry this happened. Send it back and I will refund your money.
Title: Re:Ugghhh My trackball broke! help?
Post by: AceTKK on July 29, 2003, 01:02:16 am
That's a classy move Birdtales.  Cheers to you!

-Ace-
Title: Re:Ugghhh My trackball broke! help?
Post by: said7 on July 29, 2003, 09:24:57 am
Well i opened it up last night and double checked all the things mentioned in this thread.

I even brought it to work today and tried it out on another computer... no luck.

Now assuming the electronics is at fault if i bought the following...

Imperial & Wico TB optic pcb

from Bob Roberts would that replace all the boards in the trackball or is that just for the sensors.
Title: Re:Ugghhh My trackball broke! help?
Post by: Birdtales on July 29, 2003, 09:27:02 am
I'm sure that's just the optical sensors. What has probably gone bad is the PS2 interface part.  :(

Edit: and no I'm sorry I don't know where to get one. If you send it back I'll probably just mouse hack it.
Title: Re:Ugghhh My trackball broke! help?
Post by: Chris on July 29, 2003, 09:48:01 am
Well i opened it up last night and double checked all the things mentioned in this thread.

I even brought it to work today and tried it out on another computer... no luck.
While you have it open, do you see any broken or loose solder joints?
Title: Re:Ugghhh My trackball broke! help?
Post by: said7 on July 29, 2003, 09:49:53 am
Nope all solder points looked fine. And i have decent experience soldering.

I went ahead and ordered a new trackball from Happs. I will send you back yours as soon as i find a box.

I hope you can fix it. Thanks again.
Title: Re:Ugghhh My trackball broke! help?
Post by: ErikRuud on July 29, 2003, 10:00:53 am
Said7 and Birdtales,

I ordered two of those ps/2 trackballs from Betson.

Due to some confusion with the order I happen to have the phone number of the Betson facility that assembles these in Roselle, Il.

I am in another building right now, but I could send the number to you when I go back to my office at lunch time.  If you called them you maybe able to get a new board.

Title: Re:Ugghhh My trackball broke! help?
Post by: Birdtales on July 29, 2003, 10:16:16 am
Said7 and Birdtales,

I ordered two of those ps/2 trackballs from Betson.

Due to some confusion with the order I happen to have the phone number of the Betson facility that assembles these in Roselle, Il.

I am in another building right now, but I could send the number to you when I go back to my office at lunch time.  If you called them you maybe able to get a new board.

ErikRuud - Sure that would be great, you can PM or email it to me if you don't want to post it here.

Said7 - good luck with the HAPP ball! I'll be looking for the old one. When I get it I'll PayPal ya back. Again sorry for the problems.
Title: Re:Ugghhh My trackball broke! help?
Post by: ErikRuud on July 29, 2003, 10:40:11 am
I'll PM you at lunch time.