When will the Novagems be back in stock?
I see the electric Ice are back in stock. Are the Nova gems coming as well shortly?
Glad to see you have some colors in. Did the red ones come in yet?
I just ordered a J-Pac from you.
I just ordered a J-Pac from you.
How is the feedback from the Spectralite buttons? I love the look and want to illuminate all my buttons but I'm apprehensive about buying a whole set of buttons and not being happy. Also are they just flat buttons or are they more concave like what most of us grew up with? I'm converting my Capcom cabinet now and I'm trying to really research all the parts to align to what I want / am accustomed to.
I just ordered a J-Pac from you.
Nope, not from us. But since we don't offer an alternative to that kind of device, that's ok ;)QuoteHow is the feedback from the Spectralite buttons? I love the look and want to illuminate all my buttons but I'm apprehensive about buying a whole set of buttons and not being happy. Also are they just flat buttons or are they more concave like what most of us grew up with? I'm converting my Capcom cabinet now and I'm trying to really research all the parts to align to what I want / am accustomed to.
Folks seem to really like them with switch options we offer with them. We ship them every day and have not had complaints. They are slightly convex, so quite different from the concave buttons you may be used to. If the plunger shape is a deal breaker, you may want to keep looking. If not, they are an attractive and affordable option.
RandyT
Any idea when the Illuminated buttons might be available? Been checking every day since your Nov post and I haven't seen any come up.
Should be very soon. I'll try to remember to post an update to this thread when the next batch arrives.
Also, a "Thank You" to the folks who commented above. Our philosophy is that proper always trumps fast. Glad to hear that the extra efforts are being appreciated :).
RandyT
Great News Randy, thanks!!!
Any idea when some Novagems will be coming in?
Funny seeing how fast the EI button stock dropped since you posted yesterday. Congrats :applaud:
Hi Randy,
Do you have any guides on how to use your LEDs with the Electric Ice 2 buttons? I'm a little apprehensive because I'm not skilled at this stuff and I don't see how to insert the ButtonBlaster LEDs into the button body, and then how to wire them up to the LED-WIZ.
The NovaGems seem to have the LEDs pre-installed. Maybe that is a better option for me.
I bet it looked like a movie when he checked the web site..." Wow! Very cool! good order!"....."wow, that's a lot of buttons to ship"...."holy crap...they're selling out!!!"...."oh, my...we have to make PCBs....STAT!"
I'm almost scared to put the NG2's online when they arrive. ;D
Yeah... +1. I'm in need of an illuminated trackball (upgrade for HAPP). The black one sounds interesting. It'd be going on this:
(http://i128.photobucket.com/albums/p191/mcseforsale/MAME_CAB/CP_FINAL_NO_BUTTONS.png)
Randy, I'd still be interested in this, along with the 3 versa-ball 2 sticks I'm going to be ordering.
I know y'all are super busy, but if you put up some pics of the trackball, I might be able to swing the order to correspond with the shipping of the buttons. I've been putting in mad hours at work this past week and have the hall-pass for this. :afro:
AJ
Any news on the NG2 availability?
Any ETA on purple? That happens to be the one that I'm waiting on.
Is the leaf-pro joystick's ball tops replaceable?
I'm interested in a few of your zippyy sticks. I'm mostly curious about the amber top versus the ruby top. Amber is generally a yellowish color, but it also tends to have a bit of orange in it. I just got some orange long leaf pushbuttons from bob roberts, and was wondering which color ball top would go best with the orange buttons. Which would you suggest? The amber on your site definitely looks almost completely yellow, but I'm wondering if that's just me.
Are the nova gems available? I have been wanting to get some for over a year but it always says sold out.
They are. I have Green, Blue, Yellow and Orange in stock. We are waiting on the purple, clear and updated red plungers.
Should be very soon now.
RandyT
Randy- I was too wondering when the ETA would be for the novagem purple pushbuttons. I plan on creating a Teenage Mutant Ninja Turtles control panel using the exact colors as the original cabinet. I was originally thinking of using the EI buttons and using the RGB LED's to create the purple, but the work involved in doing those is kinda out of my league. So now I have decided on the novagem pushbuttons being more of my style and I know will look amazing.
Since we're asking -- Randy, do you expect an white CLASSX buttons anytime soon?
Since we're asking -- Randy, do you expect an white CLASSX buttons anytime soon?
We are hoping that these are being made at the same time. The factory is very good at making parts, but they don't keep us as informed on their progress as we would like.
Randy, any chance you will get a European distributor for your buttons ?
Randy, can you confirm the customs value will be marked accurately as $21.54 (or $22) ?
because if you carelessly put it as $25 or $30 that will cost me an extra $22 in charges.
Randy -- any update on the OmniStick Basic? Thanks!
update:
5x CLASSX true-leafs arrived today. Package sailed through customs as it should have with no charges.
I'm very happy with the product.
I can't help the nagging feeling that I would prefer convex buttons though, so I'd suggest/request to Randy that he adds that option.
edit: hmmm I wonder..... Randy, Did you make your plunger 'very compatible' with the Happ Competition convex?
Randy -- any update on the OmniStick Basic? Thanks!
They have been on order for a while, so we are hoping to see them soon. They come from the EU, so it can take a while. They aren't the most commonly ordered, and our cost to stock them is pretty high, so when someone comes along and takes what we have left, we end up short for while.
I thought you made those. I guess you wouldn't want to say whom you get them from....
The challenge with purple, for those who were waiting for them, is the lack of a high-output purple LED to illuminate them well. I will be recommending an RGB drive for this purpose, which, while not as bright as the NovaGem lights, looks great with them.
Do you know what the brightness of the led's used in the other NovaGems? I don't have space on my led-wiz to populate 7 RGBs.
I see some 2200mcd purple LEDs at digikey, Newark and mouser, but without knowing the current brightness it's a crap shoot.
PN: SSL-LX5093VC
3.2V 20mA
requires a 91 ohm, 1/8 watt resistor on 5VDC
Randy,
How simple is your controller to set up compared to the ipac2?
Any chance of a dimension drawing of the Leaf-Pro joystick?
How long is the shaft? and is there a short option?
Also, photo of bottom with/without restrictor?
Also, is all the centre return force supplied by the leaf spring?
I'm think of using it for switchable 4way and 2way, plus I need to get my Defender reverse button close to it (shame the leafs aren't mounted in the opposite sense)
Do you think think the plastic actuator sleeve is man enough to be used in a restrictor? I've found pictures of similar sticks showing the actuator is an open cylinder at the bottom end.
What I'm thinking is I could cut off the 4 pillars and attach 4 new solid blocks where I want them (using the inner set of holes). And fix restrictors onto those.
like this:
Any word on the white CLASSX?
hmmm scratch my previous scheme, the leaf-pro looks like it will work for Defender as is (minus a bit of plastic). Definitely OK for a short button in a wood panel like I use, long button may work depending on exact stick dimensions.
So, when are you expecting stock again?
Also, you said the stick is short by default. Is there then a longer option? How much longer?
Also, something to think about: if you replace the centre block in the leaf sandwich with a medium rubber the switch becomes precisely tunable with a screwdriver rather than pliers.
When do you anticipate the restocking of Leaf-Pro joysticks?
And the answer to my questions about 4 posts before?::)
Sent from my Atari 2600
Thanx for the response. Might I suggest you removing the True 4way from the first page on this thread,unless they will be available later on?
And I'm not picking on Flynn, but that is the only e-mail we have received from that address.
any chance the white leaf switch buttons will be back in stock sometime soon?
any chance the white leaf switch buttons will be back in stock sometime soon?
Plexi?
I assume basically a vector outline of the cuts and some way to flag depth?
Can I mount the Leaf pro 4 way on a wood panel?
Any word on NovaGems, NovaGem 2s, or Electric Ice 2s being back in stock?
I've been kicking around the idea of offering a simple CNC service and am looking for opinions. While I might consider something more in the future, I think this is all I have time for at the moment.
What are the thoughts on custom, unfinished MDF, control panel tops (i.e. just the 3/4" top panel), any size up to 12" wide and 26" long for $34.95+shipping? You supply the DXF file, along with depth information for any pockets, and you get a panel top made on our CNC to those specs. With the customer's permission, we could also add the design to a library of designs for others to choose from as well.
Should I bother to offer this service?
I think that would be great to offer Randy. I think it would do well at GGG.
I was the person who ordered last night & sent an email also saying that would be a great item to have at GGG :)
I also asked on the 49way. I know you are a busy person man. Just when ever you can let me know .
Thanks again Randy.
Your products & service is always top notch.....
I sent the email in GGG, when I was logged on, after my order.
I think that would be great to offer Randy. I think it would do well at GGG.
I was the person who ordered last night & sent an email also saying that would be a great item to have at GGG :)
I also asked on the 49way. I know you are a busy person man. Just when ever you can let me know .
Thanks again Randy.
Your products & service is always top notch.....
Thanks for the kind words. Please do me a favor and resend your email. I don't see any in my inbox which make reference to those items.
On the control panel service project, I spent the last few days installing breaker boxes, a variable frequency drive and a 220v 5HP (real) Colombo spindle on, and making modifications to, my 4x8 router table. What a difference compared to the 110v 3.5HP(fake) Milwaukee router body. Once I get some free time, I will be doing some cutting tests to make sure things are tuned in, and we'll take it from there. Should be able to cut faster, cleaner and be easier on the bits. I have high hopes :)
Thanks again for the feedback.
Thanks, great reply.
I had the thought of using a fairly strong spring, a thin cable, and the ESC. Drill a small hole through the ESC and with one end of the cable attached to the spring, run the other end through the ESC and with a little tension already on the spring, crimp the cable. Now, whether it turns R or L, the wire would coil around the ESC and the spring would want it to return to center. Also, I could simply unmount the ESC if I wanted to return to a more free wheel config.
You mentioned force feedback capability. My concern with doing the above method is constantly having to recalibrate the controls if they tend to get off center. I assume force feedback would prevent this, right? Any idea how I would ever accomplish such a thing?
When will the white classx buttons be on stock?
:applaud: Ok, I got it to work!
I spent far more time thinking it through than the actual implementation. So goes it.
When do you anticipate the restocking of Leaf-Pro joysticks?
More in stock now!
And speaking of "in stock", thanks to the prodding from a few good folks, we have decided to once again offer the classic GP-Wiz49™ (http://groovygamegear.com/webstore/index.php?main_page=product_info&cPath=76_81&products_id=233) Interface with the Digital Restrictor Selection Technology™ we pioneered. It's now based on our new board design, and we have updated the documentation for it (but not the photos yet...it looks like the GP-Wiz PCBs.) If anyone has either style of the classic 49-ways, you are fortunate, as they are, IMHO, the best feeling and performing sticks out there. The GP-Wiz49 with DRS, makes them great for arcade gaming. I have all options available to me and I use them on my setup. That says something.
Unfortunately, the new ones being sold by HAPP are expensive and suffer from a grommet issue (wrong kind of rubber) which makes them mostly unsuitable for use with the GP-Wiz49, due to slow/poor centering. It's correctable, but that drives the cost further. I have a stash of high-end units, modified with proper natural-rubber grommets, stainless shafts and Hand-Candy balltops. They are the "Mercedes" of joysticks, and they are pricey. But if anyone is interested, let me know and I'll try to figure out what I need to let them go for.
RandyT
Does the GP-Wiz49 require a driver for Linux?
(in my case Ubuntu 8.04 - that's what I'm using w/ AdvMAME/MENU).
Or will it show up as a HID device? Thanks! :)
The Shipping estimate on your webiste isn't working .
Does the GP-Wiz49 require a driver for Linux?
(in my case Ubuntu 8.04 - that's what I'm using w/ AdvMAME/MENU).
Or will it show up as a HID device? Thanks! :)
It is an HID device. However, there are a couple of things you might run into. There is no Linux utility to change the modes. I can supply the interface protocol to someone who has some USB experience and would like to write a utility. However, there is also a mode of operation built into the hardware which allows an extra button (JoyMode...also acting as a "shift" button) to do mode switching without software control.
The other thing is the way the joystick axes are reported. It uses the unsigned 8-bit co-ordinate scheme (0-255), which works perfectly under Windows, but for some reason, some Linux builds seem to have ignored this. I have seen folks reporting success by using the Linux joystick calibration utility with builds where it's not supported, but it won't be "plug and play" on those installations like it is in Windows.
Thanks for the fast response. It sounds like it should be seen by the event node. I'm guessing to run the 'advj' utility to get the kernel name of the device, then just write another 'local rule' (like I did for the mice) - and s/b set to go:
3.2.1 event - Kernel Input-Event interface (Linux)
This driver works in Linux and it uses the new style input-event interface of the Linux kernel.
It supports more than one joystick or light-gun at the same time.
For USB devices this driver doesn't require any configuration. It's able to autodetect all the present hardware.
This driver is also able to correctly report the type of devices found. You should for example expects to have the gas pedal mapped on the gas control of the game.
One last question:
Do you need to calibrate whatever joysticks you're using w/ the GP-Wiz49 everytime you boot up the PC? ??? Thanks! :)
The Shipping estimate on your website isn't working .
I picked up 4 midway 49 way sticks off ebay not too long ago. one of the centering grommets is pretty much shot, and they all have bat handles which I hate.
I noticed you have a replacement grommet, and you used to sell replacement ball top sticks. I assume the grommet will work, but also that you no longer have the ball tops in stock?
I picked up 4 midway 49 way sticks off ebay not too long ago. one of the centering grommets is pretty much shot, and they all have bat handles which I hate.
I noticed you have a replacement grommet, and you used to sell replacement ball top sticks. I assume the grommet will work, but also that you no longer have the ball tops in stock?
Sorry I missed this one. I recently found a small cache of the upgraded stainless shafts and special actuators we had made in the past. They are for the original Midway 49-way sticks (.25" grommets), and won't work with the current HAPP version. They are the parts we used on the high end 49-ways we were building. The cost of these is $22.95 each, and includes choice of Hand-Candy Balltops.
I will say I'm not sure how these grommets attach to the shaft. can't tell if they are two pieces that screw together or its just glued on.
Thanks for the fast response. It sounds like it should be seen by the event node. I'm guessing to run the 'advj' utility to get the kernel name of the device, then just write another 'local rule' (like I did for the mice) - and s/b set to go:
3.2.1 event - Kernel Input-Event interface (Linux)
This driver works in Linux and it uses the new style input-event interface of the Linux kernel.
It supports more than one joystick or light-gun at the same time.
For USB devices this driver doesn't require any configuration. It's able to autodetect all the present hardware.
This driver is also able to correctly report the type of devices found. You should for example expects to have the gas pedal mapped on the gas control of the game.
One last question:
Do you need to calibrate whatever joysticks you're using w/ the GP-Wiz49 everytime you boot up the PC? ??? Thanks! :)
I'll take your word for it. Linux is a bit outside of my current focal range, so at the moment, I have to defer to those with more experience with it. :)
With Windows, where the unsigned 8-bit reports are properly interpreted, no calibration is ever necessary. I can't say for sure with Linux. I would suspect, however, that the calibration utility (if a working one exists) would remember the devices and calibration data, and simply use the calibration data for the device when it is found. If this is the case, it should need to be done only once.
Question:
How do I order one of the 49-way 'Mercedes' joysticks you mention in a previous post? I can't seem to find them on the website. ??? Thanks. :)
Question:
How do I order one of the 49-way 'Mercedes' joysticks you mention in a previous post? I can't seem to find them on the website. ??? Thanks. :)
Until I can get them up on the store, when you place the order, also order a "Widget". This is our catch all item for special products. Note in the comments at checkout time that you want the "Proteus" stick, and indicate the knob color. We will modify the order appropriately.
Question:
How do I order one of the 49-way 'Mercedes' joysticks you mention in a previous post? I can't seem to find them on the website. ??? Thanks. :)
Until I can get them up on the store, when you place the order, also order a "Widget". This is our catch all item for special products. Note in the comments at checkout time that you want the "Proteus" stick, and indicate the knob color. We will modify the order appropriately.
Question1:
How do you take apart the joystick so that the dustwasher can be on the top of the cp when it is mounted? I expected the knob to twist off. I tried it w/ out excessive force and no go. Does it even come off? ???
Question2:
What is your preferred method of mounting these? I found a post on this forum suggesting a 1 1/2" cutout hole too... What size do you use? ???
My thought is it looks like it wants to be screwed in up through the bottom (b/c no corners on pcb) instead of bolted through the top. :-\ Thanks! :)
Hey, there... do you have dimensions / schematic for the mounting scheme for the TurboTwist High-Low? Trying to put together a panel for a customer and I need this information for the CNC plans.
Thanks.
Bump. I really need an answer for this. Have also emailed, no response.
Bump. I really need an answer for this. Have also emailed, no response.
Sorry, heavy order load this week. I also had to find my source files for this part.
See the attached DXF file. It should make it easy for you (better than dimensional drawings).
Thanks for that, I was just able to copy / paste into my plans. :cheers:
What is the thickness of that acrylic mounting piece, 1/8"?
Thanks for that, I was just able to copy / paste into my plans. :cheers:
What is the thickness of that acrylic mounting piece, 1/8"?
No problem. Plan on about .103", but it can vary a little between parts. Manufacturer tolerances on acrylic thickness aren't extremely tight.
Also, if insetting the plate, don't forget to give the perimeter a little clearance. I'm sure you are aware of these things, but sometimes folks will try to put a 1" peg in a 1" hole, which doesn't work :)
Hey Randy, you don't happen to have the similar plans for the light guns you carry, do you? I'm building some 'holsters' for my cab, and would really appreciate the info for better fitment!
I think you are thinking of a different vendor. I know, the names are only off by one letter, but my parents couldn't have known ;D
Any idea when the TurboTwist High-Low™ Push-Pull Arcade Spinner Control will be back in stock?
Thanks SteveD61
Do you still offer ball-top shafts that work with the 49-way Happ?
Please say yes.
Can you please communicate with me via normal email about this? I don't check here often and the ticket submission on your website feels like im sending blind.
Randy I am wanting one of the 49 way shafts but have not been able to get hold of you. Are they still available?
Sorry for not wanting to read the entire thread again...but is there a link to the EI balltops?
Are NovaGem pushbuttons no longer available? Can't seem to find them on the store anymore.
Any single player xin mo encoders? nobody has them except your competitor paradise which has been hell of an experience for me but that's another story
I never managed to get the new ones up on the store. Between the order volume, holidays and extreme weather, we're not getting much of a break. You can email me if you need them, as they are in stock.
Thanks, Randy. I think I found the answer earlier in another post from December. Looks like you're now shipping the Novas with the Helio9 lighting units as default, correct?
Hey Randy.
I ordered a NovaMatrix back in the end of 08/beginning of 09. I was just wondering how long are the LEDs supposed to last, as a large majority of the ones in mine are either dead or flickering badly. My machine has never seen a ton of use and only gets touched maybe once a week. Thanks.
Randy, I'm thinking of picking up a TT2 and have a couple of questions for you. I'm going to be hooking it up to my Howler control board so I think I can just order the "slave" version, right? Does the "slave" version come with any wiring? If I add one of the premium knobs(I'm liking the "Blue inset" knob) do you think I would need the ESC or would the knob provide sufficient weight? If I decide later I wanted to add the ESC or even the steering wheel attachment is there a way to order just those(I don't see them separately on the site)? Lastly, are there any clear acrylic inserts to add to the knob(I don't see those on the site either)? Thanks in advance!
do you or anyone here know if this keyboard encoder works with android?It's not a keyboard encoder, it's a gamepad encoder.
http://groovygamegear.com/webstore/index.php?main_page=product_info&cPath=76_81&products_id=234 (http://groovygamegear.com/webstore/index.php?main_page=product_info&cPath=76_81&products_id=234)
He's open, I've ordered recently.
Randy, any idea when the Xin-Mo type control is going to be back in stock? Just ordered the parts for my stick to start laying them out, bit I suspect now I'm going to want to play with the prototype as well to make sure it's perfect before I start cutting wood :)
Thanks!
Randy, any idea when the Xin-Mo type control is going to be back in stock? Just ordered the parts for my stick to start laying them out, bit I suspect now I'm going to want to play with the prototype as well to make sure it's perfect before I start cutting wood :)
Thanks!
And the TurboTwist High-Low spinner ? At your site it's listed as out of stock...
We likely won't have either of these items again in their current forms. We are working on alternatives. The HL requires a significant investment on our part to have the parts manufactured, and we are hoping to improve the product by making it easier to install and with a better appearance. If we aren't happy with the result in the end, we'll make the investment and continue to offer them as they were. The original design functions extremely well, but we try to make improvements if we can, and now is the time for us to make the attempt.
Please use the contact section of our website for these questions. We received many orders on that day, and I have no idea which is yours.I did use the contact section but got no response. Anyway, I understand you're back logged. I'm sure it will be worth the wait. Thanks!
Also as a general note, we are still experiencing high order volumes from the holidays, Christmas cash, tax refunds, etc... so the delay mentioned on the front page of our site still holds true. We are doing our best to minimize the delays, but we have to sleep sometimes :).
Thanks everyone, for keeping us so busy.
We have replied to all of the email we have received, so I'm not sure why you didn't get it. If you are on Gmail, or any of those services, check your "junk" mail folder. I don't know how we ended up on their list, as we don't send promotional emails, but it looks like we did. It's probably their "scorched earth" policy with regard to spam, so when someone else on the same service provider as ours sends junk, they tag any and all traffic from that server as such.
So check your spam folders, folks, and please mark our communications as valid emails when you find them there.
Any news on the TurboTwist High-Low ?
Are OMNI-Stiks coming back any time soon?
I'd like to order (1) TurboTwist High-Low any idea when they will be back in stock ?
Yikes. Hope they can recover decently. That could be an extremely costly failure!
The store is now back up, and everything is loading fast. Thanks again for hanging in there with us.
Good to hear you're back, and no worse for wear!
Heh. Yeah, it's always a nail-biter in this kind scenario. You never know what you'll find when things go back online, but it seemed to have a mostly happy ending for us. Maybe not so much for the hosting company.
... suddenly, I'm swamped.
Just curious what the typical turn-around time is on a small order. I just placed one this morning and am unrealistically hoping to have it for the weekend. :)Welcome aboard, AchillesPDX. ;D
Thank you Randy.Just curious what the typical turn-around time is on a small order. I just placed one this morning and am unrealistically hoping to have it for the weekend. :)Welcome aboard, AchillesPDX. ;D
This weekend? (July 2nd) -- Not much chance.
Next weekend? (July 9th) -- Very good chance.
My two recent orders took 6-7 days from order placed to order shipped + 2 days for Priority Mail delivery. ;D
Scott
Just curious what the typical turn-around time is on a small order. I just placed one this morning and am unrealistically hoping to have it for the weekend. :)Welcome aboard, AchillesPDX. ;D
This weekend? (July 2nd) -- Not much chance.
Next weekend? (July 9th) -- Very good chance.
My two recent orders took 6-7 days from order placed to order shipped + 2 days for Priority Mail delivery. ;D
Scott
Thank you Randy.
may I suggest siteground.com ?
I ordered some Novagems a while ago and am trying to wire them into the PC power supply for the constant on. The directions say there's a black wire and a red wire, with the red going into the PC. My wires are different. I actually have a brown wire and a multi-colored wire of like white, red, etc. Which should go into the PC?
Somethings going on with the connections on the switches with my Novagems. I get the connection with a female disconnect, but it doesn't 'stay' connected. You kind of have to maneuver the wires to keep the LEDs on. Once I had the wires in a position that worked, I left them there and kind of forgot about it.
Now I'm wiring the actual buttons to my Minipac and I'm having the same issues. Sometimes the button works, sometimes it doesn't. I have to move the wire around to get any connection. This is obviously not ideal as its not reliable.
I assume you mean the NovaGemCDR?
This is the nature of all of these style of illuminated buttons. The "fingers" inside which make contact with the LED, are a physical part of the terminal you connect the wires to. Wiggling the wires while connected to the terminals can move/bend the "fingers" and cause the connection to the LED to become loose. If this has happened, you may need to tweak the fingers a bit to tighten them back up, and once you have them working, secure your wiring so that the terminals won't get moved around.
I ended up getting some pretty thick wire (at least compared to the wire on the harness) that I'm pretty sure is solid core.QDs are designed to work with stranded wire -- the strands compress and push back against the crimp.
Randy - any idea when the Leaf Pro joysticks will be back in stock? I'm looking to pick up 4 of the 8-way.
Hey Randy,
Any idea when the Omni 2 sticks will be back in stock? Thanks...
Z.
I'd like to order (6" Mini-Racer™ Steering Wheel) for my TT. I don't know if the emails are getting throuch?
SteveD
are super joysticks on your site super original happcontrols super joystick?? :cheers:
The ISP which hosts our store has recently implemented some stringent security mods, which won't allow certain non-standard characters to be received. Unfortunately, some of these characters are included in international character sets, such as umlauts, etc.. If the information you are entering at the site contains anything like this, it will likely be rejected.
It doesn't affect the vast majority of our customers, but we are working nonetheless to get this rectified. Until then, you can try entering your information using the standard English alphabet.
After doing as much as I could on my end, and days of dealing with "technical support" at the host and getting nowhere, I decided that getting things back up and running was more important than sleep.
After about 40 hours of work, with some catnaps in-between, I have been mostly successful in re-creating the look and feel of the store on the latest software, which supports dynamic re-sizing for mobile devices, enhanced security, faster and more efficient use of resources, etc. There are still some formatting issues on some of the product listings I need to iron out, due to the resize-able nature of the design, but it's looking good enough for now. It's easy to get bogged down on the visual details, but I know folks were waiting. I was also successful in migrating existing user data and accounts, so your old login info should still work, and your order histories should still be intact. I worked very hard to try to make things more seamless for all of you than it was for us.
Orders have been coming in fine all day, so we should be good to go now. A big "thank you" to everyone who has been patiently waiting while I dealt with this. I'm going to get some sleep now :)
I was wondering if you were expecting the NovaMatrix marquee LEDs to be back in stock?
We actually have several thousand in stock, but we were not satisfied with the quality as delivered from the factory.DavidC:
Does anyone know when Electric ICE 2-CX will be back in stock?
I have something new to fill that slot. I'll try to get them on the store by tomorrow.
Randy, I have emailed your customer service several times with no response. I placed an order a week and a half ago, card was charged right away. The status still showing 'Packing'. Figure I would try to contact you here.
Order number - 33013
I was wondering if you were expecting the NovaMatrix marquee LEDs to be back in stock?
I have something new to fill that slot. I'll try to get them on the store by tomorrow.
It's been a few weeks and unless I'm completely blind, I haven't seen anything on your store (at least in the LED section). Curious if you're still filling that slot with something?
Hey Randy, sent an email through your site. Wondering if I can add some t-molding to an order if it hasn't shipped yet. :cheers:
Hey Randy,
I was looking for an option to upgrade a 3" Happ trackball high ball to RGB lighting, does your upgrade kit work with Happ? If you could send a link it would be great, or pm me.
Hey Randy,
I was looking for an option to upgrade a 3" Happ trackball high ball to RGB lighting, does your upgrade kit work with Happ? If you could send a link it would be great, or pm me.
This should be what you want:
https://groovygamegear.com/webstore/index.php?main_page=product_info&cPath=74&products_id=273
Randy, apologies for stalking you, but could you please check your customer service emails?
GGG Store News:
July 22, 2019
As you may have noticed, we have temporarily disabled the order feature on the store. Not to worry. If you have already placed an order, we are still here, working diligently to ship the orders in our current queue. However, due to a recent large OEM order, as well as the need to address some long-overdue facility and machine maintenance, we need to temporarily suspend the order feature until the first of September. With any luck, we might also have a bit of time left over to to take a much needed vacation, our first in the 16 years we have been providing service to the community.
We will still be available to provide technical support for already purchased items, but we will be unable to answer pre-sales inquiries during this time. Thank you all for your support and understanding, and we look forward to continue serving you when the store opens back up for orders in September.
RandyT
RandyT:
I've place several orders with you and I've had some problems with items that I've received. I tried contacting you through your site back January 2019, but I never received a response.
I just tried contacting you again regarding orders 32592 and 32676.
I read on your site that you are very busy with a large order.
Please put this message in your "to be answered" queue.
Thank you.
The most recent run of these buttons will not perfectly color match to earlier runs. These are slightly darker and not bright white in color when not illuminated. They do, however, look great when lit with the Helio9 lighting units, which is the only lighting option available for this run. It is strongly recommended that the full amount of buttons for a project be purchased all at once, so we can attempt to color match. This will very likely be the final run for the Electric ICE 2 buttons, due to the mold house's inability to produce more of this style.
@RandyT
Hey what's going on with the Electric ICE buttons?
I purchased your NovaMatrix Marquee 3 LEDs back in March of this year, but haven't been able to set them up until now. I was curious on the best way to power those up. I've crimped those wires directly to my PC's PSU via molex and the lights are extremely dim - doesn't even shine through my marquee unless its right against the plexi. I noticed when I light up my pacLED64s (I have 2), the marquee lights go out. So, I crimped the LED string to a single power source so it's not sharing with anything and the light is still really dim. Your thoughts Randy?
I purchased your NovaMatrix Marquee 3 LEDs back in March of this year, but haven't been able to set them up until now. I was curious on the best way to power those up. I've crimped those wires directly to my PC's PSU via molex and the lights are extremely dim - doesn't even shine through my marquee unless its right against the plexi. I noticed when I light up my pacLED64s (I have 2), the marquee lights go out. So, I crimped the LED string to a single power source so it's not sharing with anything and the light is still really dim. Your thoughts Randy?
Looks like you posted this at the same time your email was sent. These issues are best handled through support emails, but it looks like the unit isn't getting nearly enough voltage.
These are 12v units. If you have them connected to anything less, you will get considerably less light from them. I.e. if you had them connected to the red wire from your PSU, try the yellow one.
I was curious what happened to the Electric Ice lighted joysticks? did they get discontinued? I have not been active on this board for a long time and can not find any reference to them (especially since I cant get search to work).
I still have my electric ice joysticks and love them.