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*Ping* Dave - RAM Controls

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DillonFoulds:

www.woot.com gives away bags of crap all the time, and they aren't too shabby at all. Just random items they're had woots for that are left over, but not enough to run another woot on.

TheShanMan:


--- Quote from: Daviea on November 24, 2009, 05:50:53 pm ---I have to wonder if it's even possible to please "most" of the people.

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Again, do you have any reason to believe that the very few who dog you represent a larger group? I really wonder if there are more than a handful who fall into the Friz/Chad camp. Those people want to attack at any opportunity, so I'd think we'd be hearing many more people chiming in if there really was a much larger group. I think you're doing just fine at pleasing "most" of the people.


--- Quote from: Deadly on November 24, 2009, 06:06:49 pm ---People couldn't care less why you're behind so no matter how much you update the blog people generally won't care. They only care about getting what they were promised. After all, you are a business and they are the customer. I guess coming from the otherside of the fence than most other people makes it easier to turn a blind eye to it all.

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Are any of the complainers customers of this product though? That's a big reason why their opinion is not important in my mind.

FrizzleFried:


--- Quote from: TheShanMan on November 24, 2009, 07:44:58 pm ---Are any of the complainers customers of this product though? That's a big reason why their opinion is not important in my mind.

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Potential customers don't count now?  Not a very smart business frame of mind IMHO.

RobotronNut:


--- Quote from: Daviea on November 24, 2009, 05:50:53 pm ---... I admit that much of this is of my own doing because I do try to commit to release dates.  I've been flip flopping on that idea, but I'm leaning towards moving away from using pre-orders if it will reduce the amount of backlash I receive.  I really feel that if the pre-orders and drop dead release dates were a thing of the past, people might come up with something else to complain about. ...

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i'll put in a vote for no pre-orders and no pre-announced release dates.

publish updates as often as you like, but don't build any expectations about when the product will ship. don't even say things like "the project is 90% done." just say things like, "the gears arrived today and they look good." then, one day, you can give us all a pleasant surprise by announcing that the product is shipping.

it's all about managing expectations.


ChadTower:


--- Quote from: MaximRecoil on November 24, 2009, 05:53:25 pm ---You only have a dollar. Do you buy a $1 hot dog or a $1 notebook? If you buy the hot dog, the notebook is the "opportunity cost" (and vice versa); and no, you don't have a legitimate complaint against the hot dog vendor for costing you a notebook.

But they haven't gotten their SW yokes yet, right? It is irrelevant, because of the offer of the refund if anyone tires of waiting; so that's part of the deal that they bought into.  

BTW; "opportunity cost" is just a concept; it is not a real, tangible cost.

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This response doesn't reflect the business definition of Opportunity Cost at all.  Sorry, it just doesn't.  And I'm not interested in debating it further.

Anyway, I've put out there how I feel about the situation, and Dave has heard my comments.  Note that I still have a pending preorder with him.  I'll bow out of the thread now.

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