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*Ping* Dave - RAM Controls

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Namco:


--- Quote from: TheShanMan on November 24, 2009, 01:49:48 pm ---Dave's problem is he enjoys this so much that he can't help but talk about it and take some joy in the excitement it generates even in the early stages of the product. Other vendors like to keep projects close to the vest until released. Perhaps the latter approach is better, but I can't blame him for taking the former.

I've gone on record several times saying "bravo" to Dave for all he's done and is doing and I'll do it again. I agree wholeheartedly with saint's comments about shooting in the foot. I consider Friz to be a friend but I disagree wholeheartedly with him on this. I can understand the frustration (of those who have preordered or are anxious to order once released), but I think the ball busting is over the line and produces absolutely zero benefit (so why do it?).

Keep up the good work Dave! Don't let the vocal few haters get you down!

--- End quote ---

There is a place in this world for the whistleblower if you work for a company that adheres to Sarbanes-Oxley or have taken an accounting class in the last few years, you know this all too well already probably. Nobody has been defrauded and Dave has done nothing wrong, but nonetheless consumer criticism in regard to market practices of any kind is valid ("ball-busting" or otherwise) and should be considered objectively.

My previous post about my disappointment set aside, I do love the work Dave is working toward, reproducing a piece of history (controls, t-molding, documentation, etc). Dave's open communication with the community is top-notch but if I do have a couple words of advice it would be to manage expectations a little better and adopt a Valve Software policy of "it will be done when it's released" and refrain from so proactively advertising products that have not yet been released.

ChadTower:


IMO, once you start accepting preorders, especially preorders of substantial amounts of money, and put up a full retail website you are no longer a hobbyist.  You're a business.  You just can't present yourself as a retail business with all of a retailer's advantages but then throw your hands up and claim hobbyist every time a problem presents itself.  That approach is the root cause of this whole mess with RAM Controls.  He presents himself as a retailer but has no interest in being accountable like one. 

The whole opinion split comes down to whether or not a given person considers RAM Controls a business.  He looks like a business, he quacks like a business, but he sure doesn't act like one.

MaximRecoil:


--- Quote from: ChadTower on November 24, 2009, 03:16:20 pm ---He presents himself as a retailer but has no interest in being accountable like one.
--- End quote ---

Except, he is held accountable in the only area that counts; i.e., money. He hasn't skipped town with anyone's money. Everyone who has given him preorder money has done so voluntarily and can have it back at any time. The only person who could possibly have a legitimate complaint against Dave is the guy who gave him preorder money and can't get it back. Who is that guy? As far as I know, he doesn't exist.

ChadTower:


--- Quote from: MaximRecoil on November 24, 2009, 03:39:16 pm ---Except, he is held accountable in the only area that counts; i.e., money. He hasn't skipped town with anyone's money. Everyone who has given him preorder money has done so voluntarily and can have it back at any time. The only person who could possibly have a legitimate complaint against Dave is the guy who gave him preorder money and can't get it back. Who is that guy? As far as I know, he doesn't exist.

--- End quote ---

We have a fundamental disagreement when you say that the only area that counts is money.

Again it comes down to accountability.  Accountability to his word is just as important as accountability to a dollar if he is a business.

saint:

Meh Chad. Three things concern me when doing business with vendors in this hobby.

1. Are they new or do they have a history? Dave has a history of making and selling products.
2. Have they ripped anyone off? Answer here is no as far as I know.
3. Is their product shoddy? No, quite the contrary as far as I understand.



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