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GGG Order and no response
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CheffoJeffo:
Many of these people do stuff like this part time and/or may be involved in RealLife(tm) that has distracted them in the short term.

When this happens, there are some simple steps to be taken before a public posting should be made.

1 - email for confirmation
1a - check your spam filters
1b - email from a different email address in case you are getting tagged by a spam filter
2 - call for confirmation
3 - PM on boards like BYOAC

If you have taken these steps, then please say so in your posts.

There are cases when there is an issue and some folks here may well be in touch with the vendor in question and can help work things out, BUT there are enough "I ordered my parts on Friday night and haven't heard anything by Sunday morning" posts to detract from dealing with the genuine communication issues.

No offense intended to the OP who provided more info than most do (including the order date, so obviously this isn't one of those Friday/Sunday cases that I mention).

 :cheers:
mark6437:
I did the email, as I said in original post. I sent the email from their web page so spam filter is not the issue.

There is no phone # on the GGG web page that I could find.

As far as a PM I have no idea who runs GGG so I really cannot PM. I would think the email sent from their own web page is just like a PM though.

The reason I posted on here is because I ordered all the other stuff on the same day I ordered from GGG and I have received all of the packages. Even the one from Ultimarc which comes from england. And the GGG site still says processing.

I am sure I will eventually get my package but a little communication would put my mind at ease. Again, they already charged my card.

Thx
Mark

Haterot:
Not sure why you guys are having trouble, it may be the parts you are ordering are back-ordered.
I put an order in on the 15th, got a shipment confirmation tracking # on the 18th and expect the Post office to deliver this week.

I know it's hard to be patient but Randy will get your stuff to you.
taylormadelv:
I'm always hesitant about ordering from any website without a phone #. BUT Randy does have the goods like no one else.... After reading a few posts like these, I like to shoot him an email asking if the parts I want are in stock and see how long it takes for him to reply. My last order shipped quickly without issues.
Ummon:
Anybody providing any service should provide certain communications and updates in a prompt manner. These days there ain't no reason not to. If they can't in cases, they should restrict orders until/limit them so they can.
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