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Big ups to Nintendo

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LLUncoolJ:
Probably not the correct place for this thread, but it is really the only one I read religiously.

My boy broke the hinge on his Nintendo DS a few weeks ago. Pretty much unfixable since a piece of the case broke off. I told him to start saving his money for a new one. So I saw an ad on CL last week by a guy offering to buy broken DS's. I contacted him and he told me he'd give me $20 for it. But he was way on the other side of the city, so it never happened. So I searched google for nintendo ds repair and got Nintendo's webiste. So I called them and they told me for $60 (that includes shipping) they would repair it or replace it. Wow, that is pretty sweet. He'll be getting a new one for less than half price. We're not talking about a workmanship defect, this kid has dribbled it off of the hardwood floor more than once, and that is just what I have witnessed. I'll be buying him some nerf armor for this one. Just thought I'd pass it along. :applaud:

LLUncoolJ:
He damaged a couple of the pixils on the top screen right off the bat as well (he's 6), so chances are they will throw his in the gutter and send a new (refurb) one. If it works out, it is worth the $60. Helluva lot better than $130 plus tax.

Ed_McCarron:

--- Quote from: pinballjim on July 23, 2009, 12:13:25 pm ---Keep your stylus before you send it and you'll have an extra one when you get it back.

--- End quote ---

Only one extra?  I buy the damn things 20 at a time the kids lose so many...

RayB:
HMM This is great to know!  Mine the screen turns white if the screen is at any angle but full open.

@PinballJim: We know why that fuse popped...  ;)

protokatie:
Never owned a DS (although have had pretty much EVERY other Nintendo system ever made (including the watch and play stuff)). I can fathom a guess as to why they are so good with the returns tho: The don't make their money in the consoles, but on the game licenses. Also, I imagine they count their resending out of refurbished units as "sales" to inflate the number of units out in the wild.

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