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U360 stopped working :(

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LeedsFan:

I have a two player control panel with 2x U360s. Everything was working fine yesterday.... now when I plug my CP into my laptop Im contantly getting an error message "USB device not recognized". I go into Ultramap software to scan for sticks and it does not detect it (yet the Player 2 stick is fine)

I tried plugging in the player two stick into the USB port player 1 was plugged into and its fine. If I unplug player 1 stick and replug it back in I can actually see it being detected in Windows joystick controllers (along with the player 2 stick). It's even called "Ultimarc Ultrastik Player 1". So Windows is not rejecting it at this point.

However it's not working in test section of Windows (but player 2 stick does). Then when I go scan in Ultramap software it just disappears from the Windows controller list and then XP tells me it does not recognize the USB device.  :dunno I been at this for hours now and really can't fathom out the problem. Like I say yesterday everything was working fine.   :banghead:

LeedsFan:

Well I seem to have found the problem.... though solving it is another issue. When I plugged the CP into my laptop today I was using an external monitor for the first time (through VGA port). The laptop resides in the CP you see to make an "arcade in a box" sort of thing.

I just tried shutting the laptop down and then powering back up using only the laptop screen. This time I got both U360's working together right away! So I shut down again, reconnected my external monitor and tried again. No dice! Again player 1 stick not recognized at all.

How can using an external monitor cause roblems with USB device? It's quite worrying really 'cos if I can't use an external monitor then the whole project is a waste.  :cry:

drventure:

Maybe a power load issue? Sounds very strange.

One thing you might try is to hook your USB devices up to a POWERED hub and hook that up to the laptop. then connect the extern monitor.

LeedsFan:


--- Quote from: drventure on June 18, 2009, 06:01:41 pm ---Maybe a power load issue? Sounds very strange.

One thing you might try is to hook your USB devices up to a POWERED hub and hook that up to the laptop. then connect the extern monitor.

--- End quote ---

The problem is that I still get the error even if the Player 1 stick is plugged directly into the laptop with all other USB devices unplugged. So the USB hub is not even plugged in.  :badmood:

severdhed:

i think what he is getting at is that not all USB is created equal..some devices draw more power than others....a powered USB hub will often provide more power to a usb device than the built in usb port on the laptop...

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