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Visitor Q:
I turn my cab. on tonight and for my IPAC4 it says unknown usb device. This has happened once before but when I unplugged it and plugged it back in it came right up. I have tried other USB slots and I keep getting the same error.  ??? Tried to repower the PC, same thing.

Help!
Hoopz:
From the Ultimarc website under I-Pac:


--- Quote ---Problem: In USB mode, the I-PAC was not detected properly once before and now I can't get it out of this state.
You will need to remove it from Windows and let it re-detect. Go into Control Panel, System, Device Manager, Hardware. Open up the USB controller by clicking on the plus sign next to it. Under this heading will be displayed all the USB devices. Right click on all devices one by one except the controller itself and Root Hubs and select "uninstall". Now unplug and re-plug the I-PAC. It should be re-detected.

--- End quote ---

I'd try that first.
 
Visitor Q:

--- Quote from: Hoopz on February 27, 2009, 04:23:12 pm ---From the Ultimarc website under I-Pac:


--- Quote ---Problem: In USB mode, the I-PAC was not detected properly once before and now I can't get it out of this state.
You will need to remove it from Windows and let it re-detect. Go into Control Panel, System, Device Manager, Hardware. Open up the USB controller by clicking on the plus sign next to it. Under this heading will be displayed all the USB devices. Right click on all devices one by one except the controller itself and Root Hubs and select "uninstall". Now unplug and re-plug the I-PAC. It should be re-detected.

--- End quote ---

I'd try that first.
 

--- End quote ---

I'm pretty sure it is the device, I just plugged it into another PC, same deal.  :hissy:
Hoopz:
Reading through that page is probably sound advice for any I-Pac owner.  
Hoopz:
Basic troubleshooting then.  What does the LED do when you plug it in?  Flash once and stay lit, flash multiple times, not flash at all?

Have you checked the grounds and wiring?  Are you plugging it into a hub or directly to the pc?

All else fails, email Andy directly.
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