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| eastbayarb (problem resolved) |
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| cyapps:
I think you handled it right, you are in a tough position and I hope everything works out. |
| tomdotcom:
Ok he has shipped it now as of today. I also offered to cover extra shipping charges as it cost more then he thought it would. As long as it arrives safe and sound and working. I didn't want it to come to to this but what the hell was I susposed to do? Watch my money dissappear when I couldn't get an answer? I'm one of the good guys... |
| ken_cinder:
You did the right thing, and from a seller standpoint I'd totally understand. Years ago I ran a site that sold gaming accessories and other things, I cut off entrance to the store from the main site and "thought" I shut the store down to new orders while I was away for a few months and couldn't fill any orders. When I came back, I had 6 unfilled orders.....WTF. Seems I hadn't shut down the cart system and people were finding their way to the store via Google. 3 of the orders were new enough that I just filled them, the other 3 had filed Paypal claims. I filled their orders, and 2 dropped their claims, the other 1 person conveniently stopped responding to me after I told them I had shipped their order, got their money back and kept what I sent them. If a seller can't understand you trying to cover your own ass legitimately, even though they've run into a problem where they couldn't contact you, it's a seller I'd never want to deal with again. |
| HaRuMaN:
http://forum.arcadecontrols.com/index.php?topic=51195.msg656803#msg656803 |
| RayB:
Did you get a tracking number? Is it valid? If no to either, I'd still start the dispute before the time limit runs out for that. |
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