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Curtains for Circuit City
Aceldamor:
--- Quote from: ark_ader on November 11, 2008, 12:54:21 pm ---
The sales approach was so similar to Ultimate and (if you are old enough to remember) Federated Group.
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ZOMG!! I remember those commercials....Fred Rated for the Federated Group...Wow....gratz taking me for a ride in the WAY Back machine!
Personally, I care not if CC goes under. I went there once, and after looking around for someone for 10 minutes I drove across the street and bought it from BB instead.
Hoopz:
--- Quote from: ark_ader on November 12, 2008, 04:39:00 pm ---Let the manager know or go to the customer service area, and ask for the Store Manager. If they do not know there is a problem, how do you expect them to fix it, the next time you visit?
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I've avoided shopping there for years unless I had no other option. I did go in there about a year ago and ended up going to 4 different stores to find a sale item in stock. The sales lady at the 3rd place found what I wanted at another store. It would have been very easy for her to b.s. me and say they weren't in stock anywhere. Instead, she was extremely helpful and went above my expectations.
I even commended her to the manager and pointed out that without her help and great customer service, I would have been out of luck. Of course, he looked extremely pissed when I said that I hated shopping at Walmart prior to dealing with her.
Mauzy:
--- Quote from: ark_ader on November 12, 2008, 04:39:00 pm ---
--- Quote from: Mauzy on November 11, 2008, 03:37:48 pm ---
--- Quote from: ark_ader on November 11, 2008, 12:54:21 pm ---Circuit City was great to buy TVs from. All our US TVs were from Circuit City.
The sales approach was so similar to Ultimate and (if you are old enough to remember) Federated Group.
I hate fighting off sales people, but on the other hand I hate being ignored.
Wallymart is right in the middle. Good on price and customer service. :cheers:
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Where the hell do you live if there are Wal Marts with customer service?? Obviously no where near me...
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Well I worked at Wallymart for a few months as a Customer Service Manager (for some arcade collecting cash) and as I was well versed in customer service and product info, I achieved more sales than anyone else. I trained the floor staff on product info and advised them the best answers, when asking if customers needed any help with their buying decisions. Keep eye contact, smile and if you don't know the answer don't lie. Just go and ask.
Granted I know not all Wall Marts have trained staff, but mine was, as I made sure of it. It never stopped the thousands of customers buying $100s of goods when they just came in for some light bulbs or a carton of milk. BTW is Walmart stock crashing right now?
Wall mart will be around long after Best Buy has gone out of business. Besides Best Buy is not the BEST place to buy anything electrical, as their prices are quite high. Many times I went to Best Buy for some software, only to find Walmart selling the same for $5 less.
:soapbox:
I also feel sorry for those who criticize staff at Wallmart. Yes they might be different, and their personal habits might be different to your own, but most of them are honest and have a good heart. Next time don't post your issues on this board with regard to Wallmart staff. Walk up to them and let them know how you feel.
Let the manager know or go to the customer service area, and ask for the Store Manager. If they do not know there is a problem, how do you expect them to fix it, the next time you visit?
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You know why you achieved sales? Because YOU were good at your job. Not because everyone in the store worked as a team and helped everybody out. Of course not EVERYBODY who works at Wal Mart is a low life. Hell, my dad ran at least 15 different stores over 24 years and he has many, many stories of great people in these stores. The general public doesn't see these people though. Up until the last couple years, the best people in the stores were being moved into management.
I won't go into why my family and I have every right to be bias against Wal Mart these days.
As for Best Buy not being the best price, no. They sure aren't. 5 extra bucks for software is doing pretty good for their pricing. Look at their DVD prices. Those are shocking. People don't go to Best Buy for this kind of stuff though. They go for the big ticket items like TVs and computers. They know that the vast majority of the people in the departments know what they are talking about. You walk into Wal Mart and ask about the difference in two TVs, the clerk will know the resolution differences and simple crap like that. Best Buy employees know how to make sure you are really getting what you are wanting. What TVs or computers are best for gaming, movies, general internet usage and such.
IDK. I'm not trying to argue. Both stores have their Pros and Cons. It just depends on what you're looking for.
SithMaster:
I think the general overall hatred of Walmart stems from its horrible reputation concerning its treatment of employees and the effect it has in destroying local communities.
Mauzy:
--- Quote from: SithMaster on November 12, 2008, 06:48:16 pm ---I think the general overall hatred of Walmart stems from its horrible reputation concerning its treatment of employees and the effect it has in destroying local communities.
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That fact doesn't help the company any, thats for sure.
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