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Dell Desktop Problems
Ginsu Victim:
Typical computer repair scenario:
Me "What did you do?"
Them "Nothing, it just started doing it"
Work for three hours, then they come up...
Them "Well, I might've done this."
Click, click, fixed.
Me "Don't call me again"
----
Here's the last phone call I got:
"Hey, I need your help. I went to a site that said I could watch movies that are new in the theater, I downloaded their player, and now I think I have a virus. What should I do?"
"I don't know. I don't get viruses. I'm smart enough not to do what you did."
SithMaster:
I plan on calling him today to get more info which will probably contradict what he already gave me. I'm going to have to teach him how to use AVG, Spybot, and adAware since I don't think he's scanned his pc in 6 years.
--- Quote from: Ginsu Victim on September 18, 2008, 10:58:14 am ---Typical computer repair scenario:
Me "What did you do?"
Them "Nothing, it just started doing it"
Work for three hours, then they come up...
Them "Well, I might've done this."
Click, click, fixed.
Me "Don't call me again"
----
Here's the last phone call I got:
"Hey, I need your help. I went to a site that said I could watch movies that are new in the theater, I downloaded their player, and now I think I have a virus. What should I do?"
"I don't know. I don't get viruses. I'm smart enough not to do what you did."
--- End quote ---
Maybe it's just my friends but it seems that every month someone has something fubar up and I'm the only one who thinks of using google to find the solution.
ChadTower:
--- Quote from: SithMaster on September 18, 2008, 11:04:33 am ---I don't think he's scanned his pc in 6 years.
--- End quote ---
"Dude, your PC is 6 years old. That's your problem."
xar256:
--- Quote from: SithMaster on September 17, 2008, 09:14:29 pm ---So a coworker is having problems with his pc. The way he described it was a black screen with an error message along the top. Below that were colored bars(red, green, then blue). Unfortunately he didn't know the exact message or the model number of the computer so until I find that out I was hoping someone on the forum might have had a similar problem. I figure a virus deleted video drivers or something so perhaps a repair install would work. I'm not familiar with Dell Installation disks, but do they have that feature or am I better off using another version (tinyxp?)? Thanks.
--- End quote ---
Sounds like the kind of thing Dell monitor display when they aren't getting a video signal (Message is "No Sync" or something like that). Have him check his cables and make sure the pc is actually on.
punxrus:
--- Quote from: xar256 on September 18, 2008, 11:31:33 am ---
--- Quote from: SithMaster on September 17, 2008, 09:14:29 pm ---So a coworker is having problems with his pc. The way he described it was a black screen with an error message along the top. Below that were colored bars(red, green, then blue). Unfortunately he didn't know the exact message or the model number of the computer so until I find that out I was hoping someone on the forum might have had a similar problem. I figure a virus deleted video drivers or something so perhaps a repair install would work. I'm not familiar with Dell Installation disks, but do they have that feature or am I better off using another version (tinyxp?)? Thanks.
--- End quote ---
Sounds like the kind of thing Dell monitor display when they aren't getting a video signal (Message is "No Sync" or something like that). Have him check his cables and make sure the pc is actually on.
--- End quote ---
I would have to agree...my Dell LCD's at work do the same thing when they have no video source. Always check the cables first...it can save you a lot of time.
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