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Mameroom & Dream Authentics
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shmokes:
A corporation as an individual entity is a useful legal fiction, but it is still just a fiction.  A corporation is its officers.  A corporation does not make sentient decisions on its own.  Enron did nothing wrong, for example.  Ken Lay and co. did.

The way you responded and acted toward EVERY MEMBER of this forum to protect your negligible business interests (a few copies of your cabinet plans worth, say $100) from A COUPLE OF MEMBERS of this forum is what bothered me about you and, by proxy, your company.  You'll notice that in response to the OP I didn't say, "Mameroom did such and such . . . ."  I said, "I believe Mameroom is run by so-and-so, and so-and-so once did something that I found to be really slimy."

Take it for what it's worth, but there's just no way you can make me out to have misrepresented you or your company.  Because I haven't.  I don't harbor some unrelenting hatred for you.  I haven't even visted your sight or thought about you in years.  I couldn't even remember for sure if I was making the correct connection between you and Mameroom.  But somebody asked a question, to which I had specifically relevant information.  I provided it.  Other people have chimed in with good experiences.  The OP asked for both.
Mameroom:

--- Quote ---The way you responded and acted toward EVERY MEMBER of this forum to protect your negligible business interests (a few copies of your cabinet plans worth, say $100)
--- End quote ---

..so I would have been justified if the theft exceeded a certain dollar amount?

SMOKES

--- Quote ---...is what bothered me about you...
--- End quote ---

SCOTT

--- Quote ---...But you thought it necessary to bring up these past issues why?  Were you genuinely concerned for this customer purchase?  That you didn't want to see them unhappy with their decision?  Or was it to spite me or my company with your own selfish agenda?

I think people can see what's going on here..and I'm sure by the end of this thread, you will have more than proven my point.
--- End quote ---

Told you so!

I don't care if it was $100, $1000, or $.01....theft is theft, right is right, and wrong is wrong.  Defending piracy and theft is just as bad as the act itself...especially when it's done against me or my company, and if protecting my interests steps on a few toes...then anyone affected most likely shares the same morals and philosophies of the thieves themselves.

Really, you can't spin this around to any degree of "acceptable" theft...and if you are trying to say that I behaved inapproprietely regarding such theft...then let it be known that I don't respond well to the hard work that I put into our products and quality being stolen from me or my company.

If you'd like to pay for them, then you will get the utmost care and support a customer deserves.
patrickl:

--- Quote from: Mameroom on September 04, 2008, 03:10:21 pm ---I don't care if it was $100, $1000, or $.01....theft is theft, right is right, and wrong is wrong. 
--- End quote ---
Indeed it's wrong to try to shut down a site that has nothing to do with the theft. That's wrong nomatter what amount it was. Wrong is wrong.
H4CK3R:
I was actually looking at buying from either Arcades are Fun, or Maeroom.com 

I am still a beginner when it comes to all of this, but the reason i went with Mameroom is that they promised( And delivered ) my Panel in a short time that I needed.  I spoke with both parties before buying, both where very professional and polite, and answered my questions. 

It was a tough design but because of the back order from Arcades are Fun, Mameroom was the way to go.

Was everything perfect? No....

Seems groovygamegear where short on the ice buttons which caused a delay from Mameroom getting them, which turned into me almost not getting my control box on the due date.

When I ordered, Mameroom offered to pay for shipping, as part of the total.  When we found out that the only way we where going to get the control panel on time was to have it sent 2 day air, the cost was outrageous. 

Mameroom kept to there promise of making sure it got there on time.  They paid for the extra cost of shipping, and I got it at my house a day ahead of schedule. 

Now I have owned my own business's in the past, I also know that you want to keep your business in good standing.  But still these guys didn't know me from Adam, not like I was in the scene at all, and I don't know of anyone that has more then 1 Mame cab in their house ( no worries of loosing repeat customer ) but they really went beyond customer support in my opinion.  Scott let me call him late at night to help with some questions I had.. Mind you he is 3 hours ahead of me... so I am talking 10 PM my time, 1 am his time to help.  Even after the sell...

So from MY personal experience... I would have to give these guys a 10/10.  The product is clean as glass, and PERFECT. 

H4CK3R  Aka EQDruid from the Video... =)
Mameroom:

--- Quote ---Indeed it's wrong to try to shut down a site that has nothing to do with the theft. That's wrong nomatter what amount it was. Wrong is wrong.
--- End quote ---

Again, I don't see how this issue, which is well in past, is even remotely significant to this thread.  If someone wanted to deliberately stear a customer away from purchasing from my company (which is more than apparant) and this is all that they could dig up to do so...I'd say that we are relatively safe and won't be going out of business anytime soon.  Our quality products and customer service (as verified by many of our customers...thank you for the posts!) speak volumes.

Getting back on topic...when deciding whether to go with Mameroom or one of our competitors, I would hope you would base your decision on testimonials of existing customers, and not the rants of disgruntled forum members who have never been one of our customers and has no personal experience with our customer service or our products.

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