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ark_ader:
I used to work with AOL UK at Carphone Warehouse and being an AOL user since the old Prodigy days......
The service went through some loops with new equipment, but the cancellation procedures was a joke. FIVE TIMES I was promised my disconnection - not a MAC code and they lied to me every time. Indian call centres was the horror for all UK customers.
In the end I called one of my mates on the Technical helpdesk to get me disconnected. To my surprise I'm still online. :D
Even in the US when I had AOL - they billed me even when I cancelled and was out of the country for five years. Ever tried to get money back from AOL?
:laugh2: Good Luck.
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