Hello all,
Long time lurker, first time poster.
For my first offical post, thought I'd let you all know about my experience ordering a fully configured CP from Mameroom.com....
Ordered it on 2/7/08
Some back and forth via email going over details, changes from the basic layout, moving the spinner around, etc.
Received final layout for approval on 02/11, sent approval on 02/12
Some more back and forth via email about button colors
Shipped on 02/18
Received on 02/21
Upon opening the box, I was really impressed. Workmanship was excellent, the thing was HEAVY and felt very solid. Plugged it in, booted up, and XP immediately recognised everything.
Issues:
1) Spinner was incorrectly mapped to the y-axis instead of the x-axis. Spoke to Scott, who apologized for the error and was told mine was only the second board they built using the GGG interface instead of the I-Pac. Only had to move a jumper over 1 space and all was well.
2) The back edge of the bottom panel came loose during shipping. Also spoke to Scott, they will be using longer screws going forward. It was designed to swing upward and toward you.
3) Some of the buttons were not mapped to my liking. This was more my fault than his. I should have specified exactly which buttons I wanted mapped where, prior to my approving the final build/wiring. Scott sent me the specs for the GGG board and I re-did the wiring to my liking in 5 minutes. It was easy and everything worked like a charm afterwards.
Final impressions/advice.
Most importantly, I was impressed with how responsive and available Scott was throughout the process. After I received it and came up with my issues, he responded to my emails within a few hours, sometimes within minutes. Also spoke to him a number of times on the phone. It was nice to be able to contact him readily, especially after what happened to SlikStik.
He was very apologetic about the issues I had and offered to re-do the thing, but it was unnecessary and as it turned out, really easy to deal with everything myself. He is also sending me some extra buttons gratis so I can do some further modifications that I didn't initally think of.
Side Pinball buttons and a plunger button was included even though it wasn't part of the spec. Unexpected and nice.
I would wholeheartedly recommend them to anyone interested in getting a CP. My biggest piece of advice, though, would be to know exactly how you want your buttons mapped, in case you're fickle like me. On the whole, a pleasant experience.
Regards,
Steve