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| DreamArcades:
I looked into this. We did get your e-mail on Feb. 25th and replied that we do not ship parts internationally. We used to, but we discontinued it due to USPS policies recently put into place. I'm not sure why you didn't get our e-mail (maybe it got caught in a SPAM filter or something like that). I'm sorry for the inconvenience and appreciate that you took the time to clarify as well. Thanks, Mike PS. BYOAC members can PM as well as e-mail me directly if you ever need to. --- Quote from: CheffoJeffo on March 03, 2008, 04:43:04 pm --- --- Quote from: ids on March 03, 2008, 04:32:10 pm ---You're right - it comes off harsh - sorry. I did not mean to imply that DA generally ignores customers. I had emailed "support" on Feb 25 asking about getting parts shipped to Canada, with no response yet. Perhaps also their "parts" department may be experiencing some lag due to a maternity leave? I had assumed, however, that anyone there would be able to respond to an email. I've moved on to finding other suppliers, or choosing other parts. Sorry again - my intentions were not to piss on DA. --- End quote --- It's just that the very fact that we all filter for SPAM should indicate to everybody that e-mail isn't a reliable mode of contact, so we should hold off and try things like the the phone and PM before posting negative experiences based solely on a lack of response to email. I know that I have a tough time getting email through to certain suppliers of arcade parts, but I can get them on the phone easily enough and that typically serves to resolve the problem. :cheers: --- End quote --- |
| ids:
Thanks Mike - I'm feeling like a real jerk right now :( I did check my spam folder, but nothing there. My apologies again. Plain vanilla text (and too little of it) does not well convey intent (or lake thereof). Lesson learned for me :-[ All the best to you and your fine company! (i like the documentary too - not quite 100% on production quality, but plenty good enough) |
| DreamArcades:
The producer said he tried different aspect ratios and couldn't get it formatted right. He's going to put it up on YouTube as he says he can get it correct on there. Also, we didn't pay for this. The guy who did it really just loved classic arcades. He saw a news paper article about us and asked if he could drive down and do a shoot featuring us. |
| DreamArcades:
Don't worry about it. I know that I have posted messages not realizing that some people took it wrong. It's really easy to do. But thanks for the apology anyway. BTW: I once got in trouble at Intel for replying to messages in red type. They said it made it look like I was mad. I had only chosen red because everyone else was using black or blue. I changed it to purple =-) --- Quote from: ids on March 03, 2008, 05:01:52 pm ---Thanks Mike - I'm feeling like a real jerk right now :( I did check my spam folder, but nothing there. My apologies again. Plain vanilla text (and too little of it) does not well convey intent (or lake thereof). Lesson learned for me :-[ All the best to you and your fine company! (i like the documentary too - not quite 100% on production quality, but plenty good enough) --- End quote --- |
| DaOld Man:
Hey there Mike, I liked the video, however I dont like Micheal Moore, and this kinda reminded me of one of his movies. But I know outsourcing is a bad thing. We had a factory here in my home town in kentucky (Red Kap Industries) that shut down after 30-40 years. they laid everyone off and moved the factory to Mexico. It should be unlawful for a huge company to do that. I understand economics, but there has to be a line drawn somewhere. And it's not like the employees made a fortune there. (My sister-in law worked there for about 20 years, so I know what they paid.) I just wonder how bad they are screwing the Mexicans to make it worthwhile to move there. |
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