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ErikRuud:

--- Quote from: boykster on March 05, 2008, 01:46:01 am ---
--- Quote from: ErikRuud on March 04, 2008, 09:03:11 am ---In this case my team is responsible for almost everything.  Design, development, deployment, as well as production and user support.  We are a small team which makes it easy for us to stay on top of the change control issues.

--- End quote ---

Thats essentially the environment I've worked in my entire career; often with one person being responsible for ALL of those aspects for a particular product/project/functional group.  Such is life where software development is merely a support tool in a larger organization where things change rapidly and technology has to keep up.

Where I work now, there is more granularity in the role definitions, but it still feels like herding cats most of the time.

--- End quote ---

The strange thing is that I work for a very large "Information Services" company.  All we sell is data.  There are 500 or so developers here, and that does not count outside consultants. You would think that we would have tighter controls.

Over the last year they have been consolidating change management through out the company so that all the areas are using the same processes.  So far my team is still responsible for change control within our application, but we are now required to go through the new system for DBA or network services.

ChadTower:

--- Quote from: boykster on March 05, 2008, 01:46:01 am ---Thats essentially the environment I've worked in my entire career; often with one person being responsible for ALL of those aspects for a particular product/project/functional group.  Such is life where software development is merely a support tool in a larger organization where things change rapidly and technology has to keep up.

--- End quote ---


That is life in a small development organization.  It really has nothing to do with whether or not the company's product is software.  I work for a retailer.  It is all about size and scope.

Erik, that change management consolidation is what I do.  It is about as rewarding as chewing on rocks.  Have fun.

Ed_McCarron:

--- Quote from: boykster on March 05, 2008, 01:46:01 am ---Where I work now, there is more granularity in the role definitions, but it still feels like herding cats most of the time.

--- End quote ---

You should fit right in then.

ErikRuud:

--- Quote from: ChadTower on March 05, 2008, 08:52:09 am ---
Erik, that change management consolidation is what I do.  It is about as rewarding as chewing on rocks.  Have fun.

--- End quote ---

The worst part is the two hour long change review meetings that I have to listen to via conference call in case they have a question about the new DB2 table we need built.

ChadTower:

Change Control Board meetings can be a bear.  A strong issue tracking tool workflow can cut that whole thing way way down.  We just did that here - cut our CCB meetings, which would typically be taking 25 people 2+ hours a week + prep time, down to about 45 minutes.  We did it by enforcing and automating our change control approval process in a TeamTrack workflow.  Signatures, approvals, etc can all be done via a nice web app that sends emails to the appropriate people when a ticket enters a state in which they need to take action.  They can respond via logging into the web app or responding to the email like a Yahoo mod.  Took forever and a billion small meetings to get everyone's buy in to one workflow, then we had to hold some design sessions to normalize it as much as possible, but in the end it worked out very well for us.  Huge win.

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