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HAPPCONTROLS redeems themselves: Read first post (thread was Hijacked).

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lanman31337:

I wouldn't say they redeemed themselves.  They just tossed you some store credit because you thought shipping was expensive.

ChadTower:


--- Quote from: lanman31337 on February 22, 2008, 12:14:17 pm ---I wouldn't say they redeemed themselves.  They just tossed you some store credit because you thought shipping was expensive.

--- End quote ---


What more would you have them do?  Seems reasonable enough to me.

lanman31337:

45 dollars in UPS credit of course  :angel:  And a year supply of moon pies  :notworthy:

Dudeman:

I saw the FSM in a moon pie once... then I ate it.

nipsmg:


--- Quote from: ChadTower on February 22, 2008, 12:24:46 pm ---
--- Quote from: lanman31337 on February 22, 2008, 12:14:17 pm ---I wouldn't say they redeemed themselves.  They just tossed you some store credit because you thought shipping was expensive.

--- End quote ---


What more would you have them do?  Seems reasonable enough to me.

--- End quote ---


I agree it was extremely reasonable.  They could have stuck with what one of their service reps said --- "Well, the site says it's oversized, so that's why it was expensive.  there's nothing I can do. Would you like to speak to my supervisor?"...   I fully expected a response of "Sorry, your screw up", which is what I originally got.

Granted, they should show their shipping costs on E-Happ but....   this was a more than satisfactory response.  And no, they didn't give me store credit, they refunded $$ to my credit card, how do you figure that's store credit?

Wow people are cynical..--

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