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Is it just crap on Jdurg week?

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Jdurg:
WOO-HOO!!!!!  I finally got in touch with the billing company and they stated that yes, they have received the check but they just haven't yet cashed it.  The last notification I received was a mistake by their billing department.  No claims have been made to any collection agency.  Everything turned out A-Okay!   :applaud: ;D

AtomSmasher:

--- Quote from: pinballjim on January 16, 2008, 11:20:27 am ---You really, really, really have to push a company to the limit before it goes to a collection agency.

--- End quote ---
Not always.  I remember when I cancelled my tv service from At&T Home Entertainment, they thought I had two receivers when I only had one.  I sent in the one I had and instead of asking me about the second one or even sending me a bill for the second one, they instead immediately sent the bill to a collection agency.  When I talked to AT&T HE, they understood that I only had one of their receivers and said they would call off the collection agency, but of course they never did...fast forward a couple months and a dozen or so phone calls later (including getting called a liar and a cheat by the collection agency, which is apparently the best way to get me to start yelling at someone) it ended up taking the threat of a lawsuit for them to finally contact the collection agency and tell them I didn't owe them anything.

AtomSmasher:

--- Quote from: pinballjim on January 16, 2008, 11:51:21 am ---Nice story, but did anything ever show up on your credit?  Nope.

--- End quote ---
My point was that sometimes you don't "really, really, really have to push a company to the limit" before they go to a collection agency, sometimes they send it with no warning.  Also, without my constant calling and eventual threat of a lawsuit, I have no doubt it would of been on my credit.  I made sure to watch my credit closely after that because if something did show up, then I would of been contacting a lawyer to sue them.

AtomSmasher:

--- Quote from: pinballjim on January 16, 2008, 02:08:37 pm ---
--- Quote from: AtomSmasher on January 16, 2008, 12:06:51 pm ---I made sure to watch my credit closely after that because if something did show up, then I would of been contacting a lawyer to sue them.

--- End quote ---

Exactly.  My statement meant, "before it goes to a collection agency and shows up on your credit", which I thought was implied by the next couple of sentences.

Glad your situation worked out, though.  It's your money and you should always fight for it.

--- End quote ---
Ah, I read it as two seperate events since once they send it to a collection agency it becomes a major PITA regardless of whether it hits your credit report.  I know AT&T Home Entertainment (which is a seperate division from their phone and dsl services) has lost my business forever and I highly recommend that no one here uses them.

RayB:
There's "collections AGENCY" and "collections DEPARTMENT". Big difference. Don't assume it's the same thing.

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