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Foreign shipping brokerage costs and UPS - (Was: Re: Slik Stik - Any Word)
Grasshopper:
--- Quote from: BobA on January 04, 2008, 01:48:58 am ---Just to add a bit more info to the UPS outrage. Here is the statement of claim being used in one of the class action lawsuits.
http://www.classaction.ca/pdf/UPS_Statement_of_Claim.pdf
--- End quote ---
That's an interesting development. We badly need something similar to happen here in the UK.
CheffoJeffo:
Interesting ... I had never considered the Criminal Interest aspect.
Zakk:
I just wrote to UPS and asked if they would reimburse all the fees they stole from me, or if I had to wait until the results of the class actions against them. I'm dying to hear their response.
saint:
Hm. A couple of years ago, I sent one of my Star Wars yokes to a company (no one here, not related to Ram Controls) so they could look into possibly making reproductions. It didn't pan out, but they were based in Hong Kong. I sent it with their UPS shipping information.
A month or so later, I received some bill from UPS for some fee. Wonder if I still have that paperwork...
CheffoJeffo:
Interesting and related development ...
I mentioned earlier that I get a bunch of packages each week, not all of which are arcade-related. I have two children with autism and one of their therapies is a highly restricted diet, which requires that we buy many ingredients and supplements from US suppliers.
I just got a phone call from one of those suppliers, who has been exclusive, and sadly unrelenting, in their use of UPS for international shipments.
They called to let me know that they have come to realize the severity of the situation with cross-border shipping with UPS and now offer other shipping options (including the USPS, as I had previously requested). They exaplained that they hadn't understood the severity of the issue until enough international customers had complained loudly enough to overcome the marketingspeak that UPS had been feeding them (of course, this was despite my prior detailed explanations and objections).
Hopefully, now that shippers are leaving them and people are suing them, maybe they will get their act together.
End of line.