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| Will:
--- Quote from: RandyT on November 09, 2007, 02:57:59 pm ---Give me 5 minutes before you place the order and there will be a Molex Splitter cable option for $3.49 While still allowing power to pass through to your drive, it will have fully insulated female connectors for tapping into the 12v and 5v power of a PC power supply drive connector, and will also include the male crimp connectors. You'll just need to supply the wire between it and the light. --- Quote from: Will on November 09, 2007, 02:56:06 pm ---I bought the GGG marquee light and did not have a good experience with it.Really wish i had waited for the ultimarc version.Just my opinion. --- End quote --- I'm sorry it did not work at 110v AC. It wasn't designed for that. I'm sure the CCFL version would not have been more impressive if so wired. RandyT --- End quote --- Be as defensive as you want randy,I made a mistake while wiring I'm not an expert with wiring power.Your product does not include a molex connector and or detailed instructions on how to wire it.Not to mention the fact that this item is sold for less at numerous different led sellers with about the same exact wiring setup and led strip.So for one you're item is overpriced comes with almost no instructions for wiring and if i do make a mistake I can be sure that there is no warranty on said product.So don't get all defensive I am entitled to my opinion of you're service and the product.I admitted in my email that I'm no expert with power and i made a mistake.Sorry if you don't get a glowing review from me but your product (instructions)and the actual product you are selling are not impressive.If you maybe includes instructions on wiring it to the power supply for non expert users like me i would be sitting here praising the product but instead you provide a two paragraph synopsis on how wonderful the product is with almost zero mention on how exactly to wire it.Sorry I'm not on the groovy game gear love fest train like most on this board.I only have 1 purchase with your company and it left me with a bad taste in my mouth and I'm not going to candy coat it.Yes i made a mistake,yes i'm willing to take the loss,no i don't feel I am totally at fault because of the way this item is packaged.Hearing now how you're adding a molex option only makes me feel that I have a point and the product is not well put together.Thanks for the offer of 5.00 off on a new light but id just rather spend my money elsewhere at this point.If that means living without your products so be it. I know just by looking at the ultimarc product that i wouldn't have difficulty powering it and if i did have issues with said product i could get amazing customer service from andy. |
| Will:
--- Quote from: Will on November 09, 2007, 06:02:52 pm --- --- Quote from: RandyT on November 09, 2007, 02:57:59 pm ---Give me 5 minutes before you place the order and there will be a Molex Splitter cable option for $3.49 While still allowing power to pass through to your drive, it will have fully insulated female connectors for tapping into the 12v and 5v power of a PC power supply drive connector, and will also include the male crimp connectors. You'll just need to supply the wire between it and the light. --- Quote from: Will on November 09, 2007, 02:56:06 pm ---I bought the GGG marquee light and did not have a good experience with it.Really wish i had waited for the ultimarc version.Just my opinion. --- End quote --- I'm sorry it did not work at 110v AC. It wasn't designed for that. I'm sure the CCFL version would not have been more impressive if so wired. RandyT --- End quote --- Be as defensive as you want randy,I made a mistake while wiring I'm not an expert with wiring power.Your product does not include a molex connector and or detailed instructions on how to wire it.Not to mention the fact that this item is sold for less at numerous different led sellers with about the same exact wiring setup and led strip.So for one your item is overpriced comes with almost no instructions for wiring and if i do make a mistake I can be sure that there is no warranty on said product.So don't get all defensive I am entitled to my opinion of you're service and the product.I admitted in my email that I'm no expert with power and i made a mistake.Sorry if you don't get a glowing review from me but your product (instructions)and the actual product you are selling are not impressive.If you maybe includes instructions on wiring it to the power supply for non expert users like me i would be sitting here praising the product but instead you provide a two paragraph synopsis on how wonderful the product is with almost zero mention on how exactly to wire it.Sorry I'm not on the groovy game gear love fest train like most on this board.I only have 1 purchase with your company and it left me with a bad taste in my mouth and I'm not going to candy coat it.Yes i made a mistake,yes i'm willing to take the loss,no i don't feel I am totally at fault because of the way this item is packaged.Hearing now how you're adding a molex option only makes me feel that I have a point and the product is not well put together.Thanks for the offer of 5.00 off on a new light but id just rather spend my money elsewhere at this point.If that means living without your products so be it. I know just by looking at the ultimarc product that i wouldn't have difficulty powering it and if i did have issues with said product i could get amazing customer service from andy. --- End quote --- |
| leapinlew:
--- Quote from: Will on November 09, 2007, 06:02:52 pm --- --- Quote from: RandyT on November 09, 2007, 02:57:59 pm ---Give me 5 minutes before you place the order and there will be a Molex Splitter cable option for $3.49 While still allowing power to pass through to your drive, it will have fully insulated female connectors for tapping into the 12v and 5v power of a PC power supply drive connector, and will also include the male crimp connectors. You'll just need to supply the wire between it and the light. --- Quote from: Will on November 09, 2007, 02:56:06 pm ---I bought the GGG marquee light and did not have a good experience with it.Really wish i had waited for the ultimarc version.Just my opinion. --- End quote --- I'm sorry it did not work at 110v AC. It wasn't designed for that. I'm sure the CCFL version would not have been more impressive if so wired. RandyT --- End quote --- Be as defensive as you want randy,I made a mistake while wiring I'm not an expert with wiring power.Your product does not include a molex connector and or detailed instructions on how to wire it.Not to mention the fact that this item is sold for less at numerous different led sellers with about the same exact wiring setup and led strip.So for one you're item is overpriced comes with almost no instructions for wiring and if i do make a mistake I can be sure that there is no warranty on said product.So don't get all defensive I am entitled to my opinion of you're service and the product.I admitted in my email that I'm no expert with power and i made a mistake.Sorry if you don't get a glowing review from me but your product (instructions)and the actual product you are selling are not impressive.If you maybe includes instructions on wiring it to the power supply for non expert users like me i would be sitting here praising the product but instead you provide a two paragraph synopsis on how wonderful the product is with almost zero mention on how exactly to wire it.Sorry I'm not on the groovy game gear love fest train like most on this board.I only have 1 purchase with your company and it left me with a bad taste in my mouth and I'm not going to candy coat it.Yes i made a mistake,yes i'm willing to take the loss,no i don't feel I am totally at fault because of the way this item is packaged.Hearing now how you're adding a molex option only makes me feel that I have a point and the product is not well put together.Thanks for the offer of 5.00 off on a new light but id just rather spend my money elsewhere at this point.If that means living without your products so be it. I know just by looking at the ultimarc product that i wouldn't have difficulty powering it and if i did have issues with said product i could get amazing customer service from andy. --- End quote --- ... |
| Fozzy The Bear:
--- Quote from: Will on November 09, 2007, 06:02:52 pm --- --- Quote from: RandyT on November 09, 2007, 02:57:59 pm ---Give me 5 minutes before you place the order and there will be a Molex Splitter cable option for $3.49 While still allowing power to pass through to your drive, it will have fully insulated female connectors for tapping into the 12v and 5v power of a PC power supply drive connector, and will also include the male crimp connectors. You'll just need to supply the wire between it and the light. --- Quote from: Will on November 09, 2007, 02:56:06 pm ---I bought the GGG marquee light and did not have a good experience with it.Really wish i had waited for the ultimarc version.Just my opinion. --- End quote --- I'm sorry it did not work at 110v AC. It wasn't designed for that. I'm sure the CCFL version would not have been more impressive if so wired. RandyT --- End quote --- Be as defensive as you want randy,I made a mistake while wiring I'm not an expert with wiring power.Your product does not include a molex connector and or detailed instructions on how to wire it. --- End quote --- Will !!!! You're being a bit of a tit head!!! It's hardly Randy's fault if you shoved 110v into an LED strip and fried it. As for there being no instructions as to what voltage you should connect it to, that's complete and utter rubbish!! Not only do all Randy's products come with instructions, but there are also full product descriptions on his web site. The page with the NovaMatrix on it tells you it runs on 12V no less than THREE Times! Try reading it! "Features: Incredibly Bright - Each unit includes 16 intensely high output, wide-angle, "cool white" LEDs. Low Voltage - 12v operation means that the marquee light may be connected directly to your PC power supply for simple "auto-on" operation ." "Specifications: Electrical: 12v DC, 400ma Mechanical: LED Spacing .65", output angle 110 degrees" I think it was very generous of Randy to offer you five dollars against a replacement given that it was your own stupidity that caused the problem. It was also entirely unfair of you to come on here and make the initial comment that you did, because it was your own fault that you fried it. Randy's customer service is as near perfect as you will get anywhere. Why should he lose money because some idiot doesn't read instructions. Mmmmm! Perhaps I should connect my I-Pod directly to the mains supply and then see if Apple will honour the guarantee. You can also stop complaining about the price.... Not only did you buy it at that price, but you've also been offered a $5 discount on a replacement that Randy has no obligation to offer you. So stop whinging. Best Regards, Julian (Fozzy the Bear) |
| CheffoJeffo:
--- Quote from: Will on November 09, 2007, 06:02:52 pm --- --- Quote from: RandyT on November 09, 2007, 02:57:59 pm --- --- Quote from: Will on November 09, 2007, 02:56:06 pm ---I bought the GGG marquee light and did not have a good experience with it.Really wish i had waited for the ultimarc version.Just my opinion. --- End quote --- I'm sorry it did not work at 110v AC. It wasn't designed for that. I'm sure the CCFL version would not have been more impressive if so wired. --- End quote --- Be as defensive as you want randy,I made a mistake while wiring I'm not an expert with wiring power. --- End quote --- I don't think he was being defensive, rather was clarifying your somewhat misleading hit-and-run post. You said you had a bad experience -- RandyT explained why. --- Quote from: Will on November 09, 2007, 06:02:52 pm ---I know just by looking at the ultimarc product that i wouldn't have difficulty powering it and if i did have issues with said product i could get amazing customer service from andy. --- End quote --- Like you 'knew' that you should plug a strip of LEDs into a wall socket ? :dunno |
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