Main > Main Forum
Slik Stik - Any Word
<< < (27/202) > >>
Tiger-Heli:

--- Quote from: Icer on November 06, 2007, 03:15:59 pm ---What are people's recommendations for other suppliers?

--- End quote ---
Several were posted earlier in this thread.
DrBunsen:

--- Quote from: Icer on November 06, 2007, 03:15:59 pm ---Since the likely hood of me getting my cabinet and CP from SS are unlikely at this point.

--- End quote ---
Well, I don't know that you wouldn't eventually get it, but don't interpret that to mean that I'm recommending that you be willing to wait 7+ months for it to arrive like I did for mine.

Slikstik is made up of nice enough people when you contact them, and I really like my panel (slight damage aside), but something worrisome is certainly going on.


Bunsen
Icer:
I agree that they are nice people WHEN you can get a hold of them, but I have called and left message after message.  The phone just rings and rings with no one picking up at all hours of the day, and they have not answered an e-mail for almost three weeks, this after telling me that my stuff should be ready in about 10 days.

I still hope that I do get my CP; that is what I really do want, but their lack of caring for their customers is ridiculous.



demaximis:
Another newbie to the forum with a SlikStik story.  Before seeing this thread, and after reading reviews on Retroblast, I purchased a Tornado spinner from SS via Ebay.  I paid immediately, and received positive feedback immediately.  This was on 10/26.  According to the SS website, they are supposed to send parts "within 2-5 business days" of the date the order was placed.  That would have been no later than last Friday, 11/2.

Last week, I sent SS an email from my Ebay account, asking for a status update on shipping.  SS did not respond.

Today, I sent an email from my work account (I am an attorney), asking for an update with shipping information in the next 24 hours before I begin the process of cancelling the order and filing for a chargeback.  I have no doubt that I'll get my money back if I so choose (Amex understands its obligation to its customers).  I would really prefer to have a quality piece of equipment, shipped to me in a reasonable timeframe.

On a side note, for those seeking redress from their credit card companies in the form of a chargeback, under the Fair Credit Billing Act, you must request a chargeback IN WRITING at the address on your credit card bill within 60 days of the date of the STATEMENT the charge appears on, not the date of the actual charge.  This is a very meaningful distinction, and one your credit card company may gloss over in an attempt to prevent a chargeback.

I will post again upon resolution (which will be soon).

Demaximis

BTW - I too can recommend Jack from ArcadesRfun.  I ordered a blank CP from him, and he has been nothing but professional, friendly, and responsive.  If his work is as good as his customer service (and I have no reason to believe it is not), he's invaluable to guys like me who have little time/skill to work with the wood, and want a quality piece for their homes.
FrizzleFried:
...and I would highly recommend visiting groovygamegear.com to purchase your spinner.

Navigation
Message Index
Next page
Previous page

Go to full version