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Blind people sue Target because they can't access Target's website.

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tommy:
If i lost the ability to see i would not be able to continue my job, i would not be able to earn a living, but i would hope the people who love me and care about me would know that i cannot do it alone and help me. They would not have to dedicate their live to me, but just visit me every now and then and make sure I'm ok, make sure i don't need anything or any help with something. If i did not have that support i would be up shits creeks, but i would not be worried about a target website. People who are blind and need help do not worry about things like websites, only people who are ok and have family worry about suing others.

ChadTower:

--- Quote from: shmokes on October 07, 2007, 12:11:01 pm ---making it so one web programmer and a couple hours of spare time completely solves the problem

--- End quote ---

This is what I do for a living... sites exactly like target.com... let me disspell that myth right freakin' now.  It takes a lot longer than that to get stuff through the various test environments, get it tested in dev, then by the business, then through various compliance processes and finally into production.  Major production websites that drive a retailer like Target are nothing like a single person small business site.

Ed_McCarron:
Give us an estimate, Chad.

Are we talking 100 man hours?  1000?  5000?

I'd wager 1000, easy.  So, assuming Chads across the country are making $23 an hour, thats $23k.  Not a small chunk of change, but cheaper than the lawsuit and its associated PR debacle.

Problem is, betcha Target doesn't get to simply bring their site into compliance.  Someone wants money.

Who?

The execs at the ADA (hey, gotta pay their salaries somehow), the lawyers, and the media who gets to report about it.

How much you think the blind folks are gonna get?

ChadTower:

Definitely depends on how much tweaking has to be done in order to come into compliance.  If it's just aesthetic, that's not so bad, but if there are any functional changes (i.e. changes to the site workflow or transaction engine) then there has to be substantial regression testing along the way and that will add quite a bit of manhours to the effort.  It's crucial that nothing be broken or even de-optimized in the process.

Of course, that all also depends on whether or not target.com actually turns a profit or if it's simply a loss leader for Target.  Many large retailers run their retail websites around a break even point because they don't do enough volume via the web.

patrickl:
If they develop the site with the blind compliance in mind it doesn't cost that much extra.

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