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ordering from Happ
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DrFrag:
I ordered from Happ recently through their web site and I was expecting to be notified of the shipping charge before they charged me and sent the goods.  I just assumed charging a VISA card an amount that hadn't been authorised would have been unlawful or something.

Anyway, they shipped without any notification.  Shipping came to AU$107 (about US$90).  Only four joysticks and buttons to suit, but the box was about three times bigger than necessary.

I was surprised to find that after receiving the goods, I had not yet been charged.  It turned out that there had been 10 electronic transaction declines over the previous two weeks as they'd attempted to charge my account and been unable, as I'd only allowed for $100 to cover the shipping.  At no time did they attempt to contact me.

When I complained, they said "You were not notify because you placed the order on line."  They also said, as Unclet mentioned, that they can give the amount if you order over the phone.

Maybe they get too many order cancellations when they tell people how much the shipping will cost.  I've never had any international orders for anything come close to the amount I was charged.

The quality of goods is excellent, but I'll look for other avenues to get hold of Happ gear in the future.
ARTIFACT:
Ordered my stuff from Divemaster127 (except the Turbo Twist Spinner from GroovyGameGear)

I am VERY happy doing business with him.
I recommend it highly

Go Divemaster127!

Oh, and he takes PayPal.. I like that.
Joystick Jerk:

--- Quote from: RayB on September 14, 2007, 04:52:52 pm ---You seem to have neglected to mention the packing fee, UPS brokerage fee and added taxes. ;-)

--- End quote ---

There weren't any other fees. All I paid was the cost of the items and $20 for shipping.



--- Quote from: Avrus on September 14, 2007, 07:53:42 pm ---Yup, I ordered all my stuff through Starburst (I'm in Calgary, Alberta, Canada) and $20 would be about 1/3rd of the cost of shipping I paid for about $1500 in parts.  So $20 for one bezel ... is a lot.

--- End quote ---

The value of your items has nothing to do with how much shipping costs. $20 for a 3 x 3 box from the US to canada is pretty damn low (via fedex), especially considering it probably would've cost 3 times as much through UPS.
FrizzleFried:
I called and got a quote for a Vision Pro 19" monitor... I was surprised to find out they were only going to charge me $22.00 shipping total!  That said,  they would be shipping from Las Vegas which is only a 9 hour drive.

RayB:
their T&C states they charge a handling fee ......

"Minimum Order Policy:
We are sorry but we can not accept any order under $25.00 due to processing costs

Handling Fee:
Orders $25.00 and over will be charged a $5.75 handling fee plus appropriate shipping charges and necessary taxes."

http://www.happcontrols.com/terms.htm
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