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POLL: Receipt - show or not?
ChadTower:
Well, I did say in the other thread, I don't believe in being a dick to the $7/hr guy at the door. I just say "no thank you" and keep walking.
patrickl:
--- Quote from: ChadTower on September 05, 2007, 09:50:30 am ---...
If I'm walking out with 1 or 2 bags of regular size and I just came from the cashier then no I'm not stopping for the receipt checker.
--- End quote ---
Actually, I always thought these receipt checks were to see if everything you bought is actually on the receipt (ie if the cashier is not helping you steal stuff)
ChadTower:
--- Quote from: patrickl on September 05, 2007, 12:43:45 pm ---Actually, I always thought these receipt checks were to see if everything you bought is actually on the receipt (ie if the cashier is not helping you steal stuff)
--- End quote ---
It is for that reason. If I just walked 10 feet straight from the cashier I have not had the chance to place anything else in the bag. I don't see any reason for a second person to need to verify that. Note that this is different from coming out of the store with other bags or taking your bag in for some reason and taking it back out with you.
SavannahLion:
--- Quote from: ChadTower on September 05, 2007, 12:45:37 pm ---
--- Quote from: patrickl on September 05, 2007, 12:43:45 pm ---Actually, I always thought these receipt checks were to see if everything you bought is actually on the receipt (ie if the cashier is not helping you steal stuff)
--- End quote ---
It is for that reason. If I just walked 10 feet straight from the cashier I have not had the chance to place anything else in the bag. I don't see any reason for a second person to need to verify that.
--- End quote ---
No, what he means is that some store have the program in place to validate the honesty of the cashier in question. In other words, to ensure the cashier really did charge you for everything in your bag.
Fry's used to operate on this principle. They used to award bonuses (or whatever they called it) based on the value of the merchandise confiscated. The idea was was to instill honesty in cashiers by preventing them from letting merchandise "slide" through check out when a second employee was verifying the transactions. The checker had incentive to check those receipts and look for stolen goods. Fry's still checks receipts, but, as far as I know, they no longer have the incentive program.
The Home Depot had a similar program in place in regards to confiscating invalid receipts (what defined an invalid receipt is a bit long and convoluted). It was a flat rate program of X receipts from a certain month per month which translated to a small bonus in your paycheck. It was possible for some people to make an additional $200/month using this program. THD removed the incentive program but still require employees to confiscate invalid receipts. Wanna take guess on how many employees actually confiscate receipts now?
Oh, I voted no, but I generally do the same thing Shmokes describes. If there's a line, I don't wait. If there's no line, it depends on my mood. The only exception is if I'm with someone who doesn't understand their rights.
I was in the same useless position as the checkers (and cashiers, returns and whatever) so I try not to make it hard on the employees. If a situation ever develops, I don't ---fudgesicle--- around, I escalate it immediately to the manager or higher authority. I'm also of the same camp that it's not a minimum wage earners responsibility to deal with irate customers, it's the managers. Minimum wage earners can't do ---Cleveland steamer--- for you anyways, they're jcan only do exactly what the manager tells them to do (I was a manager once as well), nothing more.
ChadTower:
--- Quote from: SavannahLion on September 05, 2007, 02:19:00 pm ---No, what he means is that some store have the program in place to validate the honesty of the cashier in question. In other words, to ensure the cashier really did charge you for everything in your bag.
--- End quote ---
I can accept that they may want to do that but the honesty of their cashier is their problem, not mine, and I'm not willing to spend extra time in their store over it. I'm the customer, not an employee or stockholder.
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