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Ultimarc.com = impressive people
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Kangum:
I have had good experiences with ultimarc. buisnesswise he has been better then pretty much any other company i have dealt with. both with questions and also with dealing with possible defective products. I would not hesitate to order or deal with him or his products again.

telengard:

--- Quote from: FrizzleFried on August 01, 2007, 05:36:14 pm ---
--- Quote from: PsychoAU on August 01, 2007, 05:15:12 pm ---
--- Quote from: rlehm on August 01, 2007, 04:35:50 pm ---I just wanted to make a public thread about how impressed I was with the way andy at ultimarc treated me. I am using windows vista on my mame cab (I know, you all hate vista, but I do not) I ran into a few configuration issues, and he was so beyond helpful. He ended emails with things like “If this does not cure the problem, let me know. we will definitely resolve it.” Which makes me feel he cares and will stay by my side until things are resolved. He responded to my emails respectfully, supplied me with links to trouble shooting, and general kept to the point of helping me. He kept it simple, and gave me quick accurate help. I applaud him and his customer service. I will definitely be a returning customer. And the WinIPAC is an amazing setup. :clap for ultimarc:

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Just don't ever criticize the components he uses for his products (i.e. cheap USB encoder chips).  I learned that the hard way...

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Way to crap on a guys "bravo" thread...

 :dunno

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No kidding.  Sometimes the negativity on these forums (seems worse as of late) makes me want to stop coming around.       :banghead:      Quite a long time ago it wasn't as bad...

I have had nothing but extremely good experiences w/ Andy and if I had an AGP or PCIE slot in my current rig I'd be getting an ArcadeVGA too.  I only wish other places I deal with had the same kind of customer service.  The only other mame related place I've dealt with and had a better than normal experience has been mamemarquees.  I for one am glad people make "kudos" threads as well as the "watch out" threads i.e. retrozone.  Always good to be informed.

~telengard
rlehm:
I have to agree. Scott at mamemarquees even called my house to double check my recent order before moving on. Nice guy indeed.  ;D
Dexter:

--- Quote from: WunderCade on August 01, 2007, 04:59:04 pm ---Welcome to BYOAC Andy.  ::)

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Think you can try keeping being rude to the P+R forum wunder??

Andys 100%, ordered many times from him in the past, can't rate his service and support highly enough.
northerngames:
ultimarcs products and service are top notch I alway's use there products and none of them have had problems or failed and if any questions or help is needed on the products there alway's there to answer them.
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