I thought Kev's review of the TokenTop, was informative to the extent that it revealed :
(1) how the resistance is achieved - via that magic piece of felt - the "secret ingredient" we were unaware of.
(2) how the resistance is adjusted - using an Allen key.
(3) how the resistance is applied - using varying degrees of downward pressure on the surface below.
With point (3) above, the "surface below" is a contentious issue ... Randy states this should be the surface of the TT2, but for Kev's review, it was the surface of the Control Panel, with the TokenTop attached to a Non-TT2 spinner.
While I think Kev's review revealed some helpful information, Randy's reply was also helpful in revealing shortcomings in the review.
Randy :
Regardless of what Kev had to say in his review, I'd say you'd have been a bit miffed regardless, as Kevin effectively deflated the "veil of mystique" you sought to have around this product, with the trademarked Accu-Twist catchphrase. By revealing the secret ingredient - a piece of felt - it deflates the aura somewhat.
I can see how this would upset you. It would be akin to someone posting a review of KFC chicken that did a chemical analysis to identify the "11 secret herbs and spices", or similarly, a review that revealed the makeup of the secret formula used for Coca-Cola.
All companies, including KFC and Coca-Cola, like to maintain a certain aura about their products. We would not expect any difference from yourself.
You have pride in your products, the workmanship put into them, and your attention to detail. And rightly so.
HOWEVER, from a CONSUMER'S viewpoint, the more information we have, the better.
So I appreciate Kev's review, but I also appreciate your response.
Kev :
While I'm glad you wrote your review, and have found it to be helpful, I believe these remarks you made were uncalled for :
(1) Lambasting Randy for having a supposed "chip on his shoulder"
(2) When you couldn't hack the discussion any more, threatening Randy that you wouldn't review any of his products in future.
Randy - one last thing :
Given you didn't appreciate Kev doing a review of the TokenTop attached to a Non-TT2 spinner, it begs the question ... why do you sell it separately ??
If the TokenTop should ONLY be used in CONJUNCTION with the TT2 spinner, perhaps you should ONLY offer it for sale as an OPTIONAL ACCESSORY for the TT2 spinner, just as you currently do for the Mini Racer Steering Wheel, and all the other knob types (Big Blue, etc.)
BTW, it's really cool how you now offer 3 different sizes for the Steering Wheel ... your innovation knows no limits, which is great to see.