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Need help with 10 day old NEW HP computer???
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Tahnok:

--- Quote from: shmokes on October 15, 2006, 11:45:19 am ---Try stretching it to the size you want it and hold down the CTRL button while clicking the X button to close the program.  What this should do is tell Windows how you want that program's window to look on startup, but it doesn't always work.

When programs open up off-screen (usually this happens if you had a dual-monitor setup at one time but don't anymore), you can always press Alt+Space on your keyboard and then press M.  This will initiate the Move command.  You can then use the keyboard arrows to move the window back onto your screen, or since this also jumps your mouse-pointer up to the title bar of the window you can just click and hold the left mouse button and drag the window onto the screen.  Once again, hold down the CTRL button when closing the program to tell Windows that you want that program to open up on-screen.

--- End quote ---

Thanks for the suggestions.

CTRL doesn't seem to change anything. That's a shame. But that's not the biggest problem.

Looking at the problem programs again, it's not so much that Windows is opening the window off the desktop, but the programs themselves don't seem to display correctly. On my other PCs, I've had no problems. But this one never seems to handle GUI functions correctly. Even if you move and stretch out the window, its still cut-off.

Here's a couple screenshots. The first one show an example of a window that opens too small. Not a big deal in this case, since you can just scroll down. But in other cases it cuts-off entire buttons and you have to enlarge the window.

In the second screenshot the window is stretched out as far as it will let me (top-left of program left out for filesize reasons), and it still cuts it off. No matter how big the window size, the objects adjust to display pretty much the same (cut-off). I've never seen anything like this.
shmokes:
Ew . . . that is ugly.  My first suspect would be the DPI settings.  First make sure you've got a proper resolution set, especially if you're using an LCD monitor.  Check the model of the monitor and find out what its default resolution is.  If it's 19" non-widescreen it's most likely 1280x1024, but could be 1600x1200.  If it's smaller than 19" it's probably 1024x768 (again non-widescreen only).  Right-click on the desktop (just somewhere on the wallpaper, not on an icon) and click Properties.  Click the Settings tab.  Use the slider to select the proper resolution and click Apply.  Now, frankly, I don't think this is your problem, but it's worth checking.  What I do think could be causing your problem is the DPI settings which is where we'll go now.  So, now, from this same screen click the Advanced button.  Here, on the General tab, you will see a drop-down box for DPI setting.  Make sure that it is not set to Large Fonts or some Custom Setting.  Set it to Normal (96 dpi).  See if you're still having display problems.

It certainly couldn't hurt to download and install the latest drivers for your videocard.  This is a good idea with or without display problems.  Even if your current drivers are the newest ones out there, or if there's nothing technically wrong with them, installing new drivers, or reinstalling existing ones could reset some funky setting back to the proper defaults.

Beyond that nothing immediately pops into mind, but I'll keep thinking about it in case anything else does.
Tahnok:

--- Quote from: shmokes on October 15, 2006, 05:36:43 pm ---Ew . . . that is ugly.  My first suspect would be the DPI settings.  First make sure you've got a proper resolution set, especially if you're using an LCD monitor.  Check the model of the monitor and find out what its default resolution is.  If it's 19" non-widescreen it's most likely 1280x1024, but could be 1600x1200.  If it's smaller than 19" it's probably 1024x768 (again non-widescreen only).  Right-click on the desktop (just somewhere on the wallpaper, not on an icon) and click Properties.  Click the Settings tab.  Use the slider to select the proper resolution and click Apply.  Now, frankly, I don't think this is your problem, but it's worth checking.  What I do think could be causing your problem is the DPI settings which is where we'll go now.  So, now, from this same screen click the Advanced button.  Here, on the General tab, you will see a drop-down box for DPI setting.  Make sure that it is not set to Large Fonts or some Custom Setting.  Set it to Normal (96 dpi).  See if you're still having display problems.

It certainly couldn't hurt to download and install the latest drivers for your videocard.  This is a good idea with or without display problems.  Even if your current drivers are the newest ones out there, or if there's nothing technically wrong with them, installing new drivers, or reinstalling existing ones could reset some funky setting back to the proper defaults.

Beyond that nothing immediately pops into mind, but I'll keep thinking about it in case anything else does.

--- End quote ---

Shmokes you are a God send! I played with every setting in that menu, except DPI. I've never had to make any changes to that setting. Needless to say, it was running at 120 by default and all the problems are fixed since it was changed to 96. Thanks again.
shmokes:
Don't mention it!  I'm glad that worked for you.  If that hadn't been it I think you'd have had me stumped.
Hildy_42:
I just recently purchased a new computer from Best Buy.  I tried the MSCONFIG and disabled everything and then restarted the computer.  I get a message telling me to click Normal start-up to undue the changes.  Is that normal when you use the MSCONFIG function?  Wasn't sure if I turned something off that I wasn't suppose to or if that always pops up when you disable something.
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