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Ultimarc appreciation thread
Texasmame:
Placed my first ever MAME order a bit ago with Andy. I couldn't BELIEVE how quick the shipping was from jolly old England - like two days to the heart of Texas!
I also had a few questions before ordering and he always got back to me very quickly.
Overall, a very positive experience!
Thanx, Andy!
:cheers:
John in TX
elvis:
My appreciation for Andy and Ultimarc is not only for their speedy service, but Andy himself and his quick response to anyone who ever has a question, no matter how banal or technical.
Beyond that, Andy plays a big part in actually manufacturing alot of the gear he sells. It's painfully obvious dealing with some other businesses that the sales monkey you are talking to has no idea about the product they are selling to you. Not the case with Andy - he knows his stuff inside out, and it shows through a quality of product and a quality of service.
On the same topic, I'm an Aussie, so full kudos go to OzStick here in Australia:
http://www.ozstick.com.au/
OzStick is the official Australian reseller for Ultimarc products, and the owner Chris is a chapion. Like Andy, he's always willing to go that extra mile (well, kilometer here in AU) to make sure his customers are happy.
Andy and Chris, we salute you.
:cheers:
Vigo:
Yep, Andy Rocks!
I'm currently dealing with him with a ipac problem. I have to say that he is handling my case with top notch customer service and help. It was so good, it took me by surprise. He's making me a customer for life!
:cheers:
- David
koolmoecraig:
Andy Rules.
I had some minor problems that he corrected immediately. The thing is though, it's not just the great service. His products are top-notch as well.
horseboy:
--- Quote from: koolmoecraig on September 06, 2006, 06:12:54 pm ---Andy Rules.
I had some minor problems that he corrected immediately. The thing is though, it's not just the great service. His products are top-notch as well.
--- End quote ---
Do you get to add a credit for this?