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| MYX:
I just got off with the CORPRATE OFFICE!!! The DISTRICT MANAGER, But, we'll call her Cheryl to protect no one, as this is her name. Said that I was wrong. They provide a service. Apparently unbeknownst to me, I had only placed request, I did not make a reservation. ??? On their Site, it is called a reservation. I thought I had RESERVED a truck. I paid nearly $6 to RESERVE a friggin truck!!! Cheryl was very happy to make me feel about an inch high because I did not know how their little system works. How condescending she became as the conversation went on... We provide a service Mr. MYX, You make a request and then we provide you with a vehicle, and let me clarify... a rental vehicle, at the time you asked for. (me) But I did not ask for a 26 ft truck. (her) Excuse Mr. MYX, I don't believe you heard me, were you listening, I don't think you were listening... (me) I do not want to rent a 26 ft. truck. Do I have to pay for a 26 ft truck? (her) Oh, are we jumping topics, because I thought we were talking about something else. We must have changed subjects. You are wanting to talk about the cost now...(me) Yes, do I get the rate for the 17ft. truck (her)Yes if you rent that truck that is the rate for that truck. (me) But I did not ask for a 26ft truck. I do not want a 26ft. truck. (Her) You have that option too Mr. MYX. (me) What Option (her) I am offering you options Mr. MYX, You can choose to rent that truck. (me) Or not rent it? (her) See I am giving you options. No, you bent me over a barrel and gave me the ol in out in out right in the wrong place. (didn't say that) At this point I knew that she had already refused to help me in any way and would not find any place in her little black heart to be kind. while I was talking to her, I never seized to be amazed that she would treat people like that. She was like #1 in her class at rudeness school. Crap at 3pm the day before the rental, you are totally screwed as no place else will have a truck at this late stage either. AAAARRRRRGH!!!!!! :timebomb: So, I guess I am driving a ridiculously oversized truck for perhaps 3 or 4 games. Well, there should be enough room. I may go ahead and get the insurance. Well if any of yous guys are goin, I will be the guy driving the embarrassingly large football stadium sized UHAUL. After the rental is over, I plan to light up every e-mail address I can find. I am also going to find out where the top level offices are and flame them too. I may be only customer, but I can make a lot of noise if I need to. |
| ArtMAME:
Yeah... U-HAUL SUX... :soapbox: :soapbox: :soapbox: big time!!! I have not dealt with them for years... but their service was and looks like it still is absolutely horrendous... Sorry to hear about them woes... The last time I moved, I got a nice Ryder 26 ft truck or something. Service was outstanding, I don't even remember if I made a reservation, I just went to the place that morning and they had what I needed. Absolutely no problems, and very reasonable rates... See you there... :cheers: |
| MikeDeuce:
Put a big banner on it offering machine deliveries for a fee :) Uhaul is evil. Their reservation system is crap and I'm the happiest man in the world for never having to deal with them again. I used to rent their tandem axle trailers to haul my junky track car up and down california... talk about stress. They are a POS corporation when it comes to customer service and I hope all the ones I've ever had to deal with burn down :) I had nothing real to add, just wanted to join the angry mob. |
| MYX:
--- Quote from: MikeDeuce on August 18, 2006, 06:15:08 pm ---Put a big banner on it offering machine deliveries for a fee :) --- End quote --- Thought about it, but then if I get into a wreck or if a game tips, I am responsible for it. Mmmmmmno thanks. I know a few people going, for a help pay for the UHAUL charge, I may deliver, but it is $1.oo per mile right off the bat, so I'd rather not go too far. |
| SurferMatti:
So where might I go to find this auction? |
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