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Slikstick still in business?

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Circo:

When I ordered my cab and control panel last summer it did take quite a while to recieve it.  The panel showed up first and then the cab about a week later.  It is a bit slow going but I believe that they build to order.  When it did show up it was soooooo worth the wait.  My panel and cab was of the highest quality and when I had a question I called Christian and he was ver helpful.  If I had to do it all over again I wouldn't change a thing.  It does take awhile, but everthing is first rate.  I could not have been more happy.  But I agree it was slow, but worth it plus some. 

 :blah:

Slikstik fan for life!

Nannuu:

Though I've read many complaints about their speed and communication here, I've NEVER read that their products are bad.  From all reports, their panels and cabinets are outstanding quality.  I don't personally own one since I'm a DIYer so I could be wrong.

BobbyG66:

I ordered a Tornado spinner a couple of weeks ago.
No problems at all with the order shipping or arriving.

I am very happy with my experience with them.

kaze0:

Getting in contact can be hard. The only suggestion I have is to use the number from their faq.

I bought a CO2 last year on ebay directly from slikstik. Took about a month to get, at that time their communication was great in emails. They even called me to verify that my awful color scheme was correct.

I had a few issues with the trackball that I tried to email them about. Nothing too annoying at the time. Never got a response back, so I just gave up.

A few months ago the problems with the trackball amplified 10fold. It became practically worthless. I tried emailing them and leaving messages in their forum. No responses... I got so fed up, I then called the number that says do not call for tech support. Chris answered and quickly told me to send the tracball back and he'll replace it. They paid for shipping back to me.

Their customer support is outstanding when you actually get in contact with them. I don't know what happens to the emails and forum posts that go unanswered, but when talking to someone I have never been doissapointed.

Santoro:

I have bought lighted joystick handles and spinner knobs from them and had a good experience each time.

FWIW.

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