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| whatzcrackn:
Nothing but good dealings here. I placed an order on Saturday Morning, I would say about 3:00 am and Monday afternoon my order came. Nothing but fast shipping and and emails here. I will do business with them again!! :cheers: |
| Gatt:
My story... Placed an order for a blank panel with some custom changes at the end of March(This march 2006). It's a Co2 panel, with trackball and spinner, and a Flightstick instead of dedicated 4-way(I'm going to use 49-ways on the GP-wiz as my primaries). The very next day Chris from SlikStik called me to discuss the changes I made. His initial concern was that the Flightstick in that position would block the view on a cab, I explained that this would be a desktop type installation, and we were all set. Three hours later, Chris contacts me again. He's working up my layout, and wants to discuss some stuff with me. First, SlikStik is updating the layouts of their CP's based on feedback, and he's going to give me the updated layout as long as I'm ok with it, even though it isn't live yet. Then we discuss button placement since the flightstick is going to shift things some. One hour later, Chris E-mails me a screenshot of the Cad design of my Layout for confirmation, without my asking, though he told me that's what he was going to do when we were on the phone. I give him the ok. That was about 3 weeks ago, and I'm still waiting on the panel. The website notes that custom layouts can take 3-5 weeks so I'm not concerned yet. I really don't expect a running report at every stage of manufacturing, I'm sure this buisness is a rough one to manage. So far, I'd say Slikstik is a decent company to deal with. The communication on the CP was great in setting it up, and I'm impressed that they went to the effort to offer me the updated version of their panel before it's even live. While I'm pimping companies, I'd also like to drop a good word on Groovygamegear.com I ordered 2 49-ways, 2 GP-Wiz-49's, and an assortment of buttons. I also asked a question about the GP-Wiz's and made the request for the wiring to be pre-installed. My question was answered very quickly, and the entire order arrived in perfect condition in record time. Groovygamegear.com is another website I'll be continuing to deal with in the future, very good service and products. |
| Fozzy The Bear:
--- Quote from: torgo on April 09, 2006, 04:01:08 pm ---Placed an order a couple weeks ago...no confirmation email... emailed to inquire about lack of confirmation a week later...no reply. What's the deal with these guys? Are they legit? Seems awfully shady to me. I sure would like either what I ordered, or my money back. Anyone order from them recently and get any kind of reply or product? --- End quote --- Nothing new here then.... Their products may well be OK but their customer service and delivery times, quite often stink! There are more complaints on here about Slikstick than there are about any other supplier. If you can't get a reply within a couple of days, cancell the order and go elsewhere, would be my advice. Best Regards, Julian (Fozzy The Bear) |
| Xam:
--- Quote from: RayB on April 09, 2006, 10:00:25 pm ---My first rule is to always assume a Spam filter ate your confirmation email. Contact them from a variety of emails, or especially by phone. THEN if you still don't get anywhere, contemplate cancelling the order. --- End quote --- This is very true. I know my spam filter usually catches anything from a business. It is a good idea to check in the spam folder. You generally have to tell the filter to allow messages from companies. Xam |
| Teknique:
Spoke with Christian on the phone last week reguarding stainless handles for 49-way's so they are around, though it took them quite a bit of time to reply to my initial e-mail. Tek |
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